Xbox Series X doesn't turn off anymore when in a party

Discus and support Xbox Series X doesn't turn off anymore when in a party in XboX Insiders to solve the problem; Hi, I'm expierencing issues since last week, where my XSX won't turn off when I'm in a (voice chat) party (either alone or with a friend). At first I... Discussion in 'XboX Insiders' started by /u/FreezFart, Feb 21, 2022.

  1. /u/FreezFart
    /u/FreezFart Guest

    Xbox Series X doesn't turn off anymore when in a party


    Hi,

    I'm expierencing issues since last week, where my XSX won't turn off when I'm in a (voice chat) party (either alone or with a friend).

    At first I thought it has something to do with my headset (Turtle Beach Stealth 700 Gen 2) blocking the console from turning off, because the headset is usualy the first periphal to turn off, when I tell the Xbox to shut down.But I was only able to 100% replicate this issue when I'm in a party.It all works perfectly fine, when I'm not in one.

    The way the console behaves when it happens, is that the display goes dark and the power LED on the console itself just blinks for all eternity - it never shuts itself off.The connected peripherals also stay on during the "crash" (?) and never get signeld by the Xbox to shut themslefs down.
    The only way to turn the console off then is to hold the power button for several seconds.

    I hope this is known or can be fixed, because I had this console since the launch and it never did that before.

    This is happening on the latest retail firmware and I'm not in any insider program or on any beta OS.I'm using the power saving option as my shutdown behaviour if that helps.

    submitted by /u/FreezFart
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    /u/FreezFart, Feb 21, 2022
    #1
  2. DeRpY SmUrFy300 Win User

    Xbox Shutting down

    The Xbox Series X turns itself off randomly to protect itself from overheating or when there is no power.The majority of reports of the Xbox
    Series X turning off appear to be related to next-gen games like Call of Duty: Black Ops Cold War and Assassin's Creed Valhalla.
  3. CarTzy Win User

    Xbox Series X doesn't turn tv off when the xbox turns itself off

    Hello,



    Welcome to the Xbox Community Forum. Thank you for sharing your concern with us today and we hope that all is well. Let me see how I can assist you with this concern.

    We will first do our research so we can give you concrete answers about what is causing the problem.

    However, we’d like to know more about it in details so that we can provide a more accurate resolution for you. To start, please provide us information/answer on the following questions:

    • Was this working before?
    • When did the issue started?
    • Recent activity or changes made before the issue appeared?
    So far, from the details you provided, you can try the following steps and let us know the result. You can just skip those you have done already.

    In shutdown mode, your console is shut down to save energy:

    • Lowest power consumption
    • Environmentally friendly
    • Console can take up to 45 seconds to start up
    • You must press the Xbox button to start the console on either the console or the controller
    To change this setting:

    1. Press the Xbox button to open the guide.
    2. Select Profile & system > Settings > General > Power options.
    3. Select the Shutdown (energy saving) option.
    You can also choose to turn off the console after a specified period of inactivity, how you want to wake up your Xbox, and other power options:

    • Press the Xbox button to open the guide.
    • Select Profile & system > Settings > General > Power options > Customize power options.
    • Choose the options you want.
    About power options on Xbox One and Xbox Series X|S

    About power options on Xbox One and Xbox Series X|S | Xbox Support

    How do I control other devices using HDMI-CEC? | Xbox Support
    How do I control other devices using HDMI-CEC?

    Let us know the result and we will get back to you as soon as we can. We may recommend further troubleshooting steps once we have received your answers to the above questions.
  4. CarTzy Win User

    Xbox Series X doesn't turn tv off when the xbox turns itself off

    Hello!

    We haven't heard from you in 72 hours, so we assume that your issue has already been resolved. We will not be monitoring this thread moving forward so, if you need further assistance, please create a new thread to discuss these concerns by clicking this link: Microsoft Community.


    [​IMG]


    Thank you for understanding.
  5. TomCole5 Win User

    Xbox Shutting down

    The Xbox Series X turns itself off randomly to protect itself from overheating or when there is no power.The majority of reports of the Xbox
    Series X turning off appear to be related to next-gen games like Call of Duty: Black Ops Cold War and Assassin's Creed Valhalla.
    Not necessarily fifa 21 xbox one version crashes and turns mine off so does fortnite
  6. Suyeta Win User

    Xbox Series S keeps turning itself on since update?

    This is not helpful because it is the opposite problem. The Xbox turns back ON when you turn it off while still in dev mode. I have the same problem with Xbox Series X.
Thema:

Xbox Series X doesn't turn off anymore when in a party

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