Xbox Series X - Dim Screen setting causes Xbox to Shut Off/Crash

Yes it's the original hdmi cable for the xbox series x. I have tried hard resetting my tv and restoring my xbox to original settings without losing my games But still the same issue. I'm not sure but can shutting off the xbox completely while on the HDR calibration app cause this issue?

Thank you for contact us! I'm Anderson, an Independent Consultant and a Microsoft user like you.

good evening

It is possible that your device's power settings may be causing the screen to dim. To check this, go to your device's settings and look for the power or display settings. Try adjusting the settings to see if it helps.

Sometimes, outdated software can cause issues with your device's performance, including dimming the screen. Check for any available updates for your device's operating system and install them if available.

Some devices have power-saving features that automatically dim the screen or turn off the display after a certain period of inactivity. Check your device's settings and disable any such features that might be causing the issue.

Hello KyleFoote,

Thank you for posting on the Xbox forums. We understand that you are interested in learning if you can turn off the Xbox One's ability to dim the screen. The option to turn off the dim screen feature is not available. However, you can change the amount
of time before the screen goes dim. We will provide instructions on how to access this settings. We hope this information helps KyleFoote!

How to change the dim screen timer:

1. Press the Xbox button on your controller to pull up the guide
2. Select Setting
3. Select Preferences
4. Select Idle options
5. Choose your preferred time

Halo infinite was hard crashing a lot for me at launch but then seemed to work perfectly through December and now after the most recent update I’m back to crashing almost every game. The game even crashes in the main menu sometimes. Half the time it crashes to Xbox dashboard half the time it shuts the whole Xbox off. I’m on a series x. I’ve done all the troubleshooting tips. This game is broken.

Really then, I advise you to activate the warranty. If it actually ended already, you will be charged a fixed amount for this repair.

Enter the link, register the console.

After, click on it, go to 'online service'. In the category put hardware and drivers and fill in the form with your data.

https://support.xbox.com/en-us/help/hardware-ne...