Xbox series x crashing before even playing a game (continued description after every photo)

Halo infinite was hard crashing a lot for me at launch but then seemed to work perfectly through December and now after the most recent update I’m back to crashing almost every game. The game even crashes in the main menu sometimes. Half the time it crashes to Xbox dashboard half the time it shuts the whole Xbox off. I’m on a series x. I’ve done all the troubleshooting tips. This game is broken.

I don't believe this is a hardware issue. If it is, they need to tell us specifically what is happening that makes our Xbox faulty on only one game. Never heard of that before. Why does every other game work fine with no crashing? Only the Xbox Series X/S version of BF2042 is crashing for ppl on the Series X/S after going through all of the troubleshooting steps, different controllers (someone suggested elite series 2 is a possible cause) etc. Is EA going to address this issue or can we get a more specific technical explanation?

Hello Kathy A.,



I know I'm not HomelessHippo69 but I am also having the exact same issue and I wanted to answer your questions. I also have the Xbox Series X and am playing the Series X version of BF2042

1. The game crashes and/or restarts the xbox within around 15 minutes of playing the multiplayer game. It usually starts by just crashing the game but as I keep re-entering the game and play the crashing eventually turns into a full on shut off and restart of the console. I rarely can even finish a full round without crashing/restart of Xbox. The game seems to crash and/or restart my console in a shorter time period than usual when playing the game with friends. This is only happening when I play Battlefield 2042. Also,
   
2. I have the Xbox Series X|S version installed
   
3. The game is running off the internal drive.
   
4. I will submit a bug report.
   
5. There are no game updates to install. There was a season 2 game update that happened earlier this week but this issue was happening even before the new update released.
   

I play on the Xbox Series X and my game crashes every time i start the expansion. Its not only a PC thing

How can i fix this?

Had this same issue, cant finish a game or even the 1st quarter without crashing. Sometimes it even turns off my whole xbox lmao. Series X.. Tried every possible solution, then had the game refunded since it was unplayable. Just downloaded Madden 23 since its on game pass and it crashes too LOL