Xbox series x crashing at beginning loading screen of certain games

Gianluca sardi · Oct 14, 2023

I have been having an issue for a few months with no real solution. My Xbox series x always freezes and crashes at the beginning loading screen of F1 22 , GTA online and recently Forza Motorsport. These are all games which I have downloaded off game pass and curiously work well on cloud play just not when installed. I tried every troubleshooting trick under the sun such as reset the console keeping games and app, resetting deleting games and apps, restarting and reinstalling games and no solution. I managed to play GTA Online after switching the in game mode from fidelity to performance meaning that at lower graphics the game worked fine. I was wondering if there was anything that could be done about this as I am still unable to play F1 and Forza.

Thanks

:)

kyle_m4496

Hi Gianluca. My name is Kyle and I'm an independent advisor.

It sounds like there may be a problem with your Xbox.

Make sure the console is placed in an area with enough ventilation, and try plugging it into a different power outlet.

If possible, you can also try a different power cable. The Series X uses an IEC C7 power cable that comes standard with many electronics, including other game consoles.

If the issue persists, I advise submitting a service request from your devices page: https://account.microsoft.com/devices

Thanks,
Kyle

bitebug2003.

Crashing to desktop 4 times during load screens Xbox series S

syproject

Did you get a resolution ? I've just received a brand new xbox series x back, date on the back is 4th June 2021. (last xbox series x died)

Every game I load results in xbox restarting or crash to the dashboard

Goggs25

There is no extra content for the game I can navigate the menus but when I load up any race the game crashes every time. It does this on the series x only it works fine on Xbox x.

RobGross2

I have an Xbox One X and half the time FH 4 crashes while loading to the home screen and the other half it loads and I can only play for 5 to 10 minutes before crashing to the home screen again. I paid good money for absolutely nothing.

If you Google the problem, it is very common. Now, since not everyone has it is, it is somewhat a function of the local Xbox, but since it is fairly widespread, it also has to do with some bug in the software that gets triggered on certain systems. No
way it can be that widespread and not related to the coding.

Xbox series x crashing at beginning loading screen of certain games