Xbox Series X Crash, after pressing the guide button.

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Turn off your Xbox Series X|S using the controller or the Power Off button on the console.

Unplug the power cable from the back of your Xbox Series X|S.

Wait at least two minutes.

Plug the cable back into your Xbox Series X|S.

Turn your Xbox Series X|S back on.

After completing these steps please reboot your Xbox.

After this, please remove the profile and add it again. Here are the steps:

Press the Xbox button to open the guide.

Select System > Settings > Account > Remove accounts.

Select the account that you want to remove, and then select Remove to confirm.

When you're finished, select Close.

Then, proceed to add it again.

Next, please make sure your Xbox is set as a home console. To do it please follow the next instructions:

Press the Xbox button to open the guide.

Select System > Settings > Personalization, and then select My home Xbox.

Select Make this my home Xbox to designate the console as your home Xbox.

Let's give a shot in-game again.

Then, let's check there's no pending update of the console by following the next instructions:

Make sure that your console is connected to the internet, and then press the Xbox button to open the guide.

Select Profile & system> Settings > System > Updates.

Under Updates, you can see:

Console update available. Select this to begin your update, or

No console update available. This means your console is up to date.

If there's a pending update please allow it to be completed.

Finally, please open the game and check if it works.

Is it possible for you to press the "guide button" the big X button on the middle of your controller and press sign in?

Finally got it to work. Press and hold your xbox button on the series X for 10 seconds, then press it again to turn on it should have the reboot screen of the X and then The game worked again

To refresh the home screen, you can simply press on the Xbox button; then highlight home, press on the menu button. Then press on Refresh

You can check this if you don't know the button's name Get to know your Xbox Series X|S Wireless Controller | Xbox Support

press the xbox guide button (big x in the middle of controller).

Navigate to the menu on the left.

Select the option to "redeem code"