Xbox series x controller turns on light but is unresponsive

https://youtube.com/shorts/ykEbNT9gOYg?si=pnybxo9rAeE8iEWE

Here's a recording of what it does

Hello, according to your explanation, I believe you will need to follow the instructions on this link and your issue should be resolved.

How to reset your Xbox console to factory defaults | Xbox Support.

If the issue persists, I believe that your device needs to be serviced. To request service, follow the instruction on this link Xbox Support and submit a service order.

If you are unable to create the order yourself, please contact our Xbox Live Support for more assisstance.

Xbox Support

Hello ÚÑKÑØẄÑ ©, My name is David. I am an independent advisor, happy to help you today.

I'm sorry you're experiencing this issue with your Xbox Series X controller. Here are some possible solutions you could try:

Restart your Xbox console: Press and hold the power button on your Xbox console until it turns off. Next, disconnect the Xbox Series X from its power source. Turn off the Xbox controller and remove its batteries. Finally, connect and turn on your Xbox Series X.

Restart the controller: Press and hold the power button on the controller for several seconds until it turns off. Then turn it back on.

Pair the controller with the console again: Press and hold the sync button on the console until the power button flashes. Then, press and hold the sync button on the controller until the lights on the controller flash.

Best regards.

There is no lights on the a,b,x,y buttons on the Elite controller. The only light is the Xbox button, when you turn the console on.

My console is the Xbox series X. My controller stopped working last night while I was playing a game and it said reconnect controller but it was still on. I’ve tried holding the pairing button but nothing happened. I’ve tried taking it out of range of my Xbox to see if it would shut off. I’ve tried restarting and unplugging my Xbox. But my elite controller still has the light on and won’t do anything. Even the button to change paddle presets isn’t turning those lights on.