Xbox Series X controller started draining batteries when turned off after firmware update

Discus and support Xbox Series X controller started draining batteries when turned off after firmware update in XBoX on Windows to solve the problem; I have this controller since January and I decided to update its firmware to version 5.7.268.0 last Tuesday (July 6th). Since then, the batteries... Discussion in 'XBoX on Windows' started by JPFonseca, Jul 9, 2021.

  1. JPFonseca
    JPFonseca Guest

    Xbox Series X controller started draining batteries when turned off after firmware update


    I have this controller since January and I decided to update its firmware to version 5.7.268.0 last Tuesday (July 6th). Since then, the batteries started to drain even after I turn the controller off by holding the Xbox button on it. I put a pack of new batteries last night and they were dead by lunch today.

    Is there any way to rollback the update or to fix this situation?

    :)
     
    JPFonseca, Jul 9, 2021
    #1
  2. XBF Aicha T Win User

    Xbox Series X controller started draining batteries when turned off after firmware update

    Hello There ! I am very sorry to know you are having such conveniences. We highly recommend going over the steps mentioned on the links bellow :

    Troubleshoot issues with an Xbox Wireless Controller | Xbox Support

    Troubleshoot your Xbox Wireless Controller | Xbox Support

    If that didn't resolve your issue you will have to repair it. Access The link bellow to request a repair for your controller :

    Getting your Xbox device serviced | Xbox Support

    If you are unable to create the order on that link please contact our live support:

    Contact us | Xbox Support
  3. Just a Volunteer Win User

    Xbox Series X double starts

    Hi,

    I have an xbox series x. When turning the xbox on with a controller the system will turn on then immediately turn off and start again.
    Does this happen if you use the console on/off button?

    Is the console OS and the controller firmware up to date?
  4. SOLO PURE KUSH Win User

    XBOX ONE CONTROLLER

    I have a similar problem. It started happening after the headset firmware update. My sound quality is good. My problem is it will randomly say that my controller died or disconnected on the screen but the controller will still be on. I have to take out the
    batteries to turn off the controller. The controller reconnects after I put the batteries back in and turn it back on. I change the batteries thinking that was the problem. But even with fresh new batteries it still does it. I see sharks & nobles posts and
    I hope it can all be fixed with the next firmware update. Hope its sooner then later.
  5. LukeMQ Win User

    Xbox Series X controller input lag

    On Xbox Series X when some games like Doom Eternal, Crash Bandicoot 4, Psychonauts 2, Tales of Arise and Visage are launched (only Xbox Series X enhanced games and not all of them) any Xbox Series X controller incur in an input issue, with battery and with USB cable without battery: if any key or trigger is pressed rapidly it doesn't work, a sort of input lag. The issue persist in any dashboard menu, then if I turn off and turn on the controller again the problem disappear until I return to the game in background that caused the issue. Any Xbox One X controller works perfectly instead. Both Xbox Series X and Xbox Series X controller are update with the latest update. I noticed that when the issue start the usual buzzing noise of the controller change sound, a lower sound. If I plug any headphone with or without microphone in the Xbox Series X controller the commands are more responsive but the problem remains. I reported more and more times this problem to Microsoft since 3 months but still there isn't an update that resolve this issue with my great disappointment. I think this issue started since about 4 months after a system update, and I think the problem is the same of yours. Can you confirm this?
  6. LukeMQ Win User

    Controller Firmware Update - Messed up my controller?!?

    I have an issue similar to yours and identical to other users: even after OS update 10.0.22000.2656,
    on Xbox Series X when some games like Doom Eternal, Crash Bandicoot 4, Psychonauts 2, Tales of Arise and Visage are launched (only Xbox Series X enhanced games and not all of them) any Xbox Series X controller incur in an input issue, with battery and with USB cable without battery: if any key or trigger is pressed rapidly it doesn't work, a sort of input lag. The issue persist in any dashboard menu or in any other game that don't give this issue, then if I turn off and turn on the controller again the problem disappear until I return to the game in background that caused the issue. Any Xbox One X controller works perfectly instead. Both Xbox Series X and Xbox Series X controller are update with the latest update. I noticed that when the issue start the usual buzzing noise of the controller change sound, a lower sound. This issue started since about 4 months after a system update. I have reported many times this issue and it has been reported by other users too.
    Analog sticks and triggers calibration from the system menu is missing, an essential feature in my opinion, I'm reporting this since 3 years.
Thema:

Xbox Series X controller started draining batteries when turned off after firmware update

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