Xbox Series X controller randomly disconnects for a moment

Discus and support Xbox Series X controller randomly disconnects for a moment in XBoX on Consoles to solve the problem; Over the past few months I’ve experienced my series x controller randomly and infrequently disconnect for 5-10 seconds while playing games, this has... Discussion in 'XBoX on Consoles' started by DEX2002FTW, Mar 7, 2023.

  1. DEX2002FTW
    DEX2002FTW Guest

    Xbox Series X controller randomly disconnects for a moment


    Over the past few months I’ve experienced my series x controller randomly and infrequently disconnect for 5-10 seconds while playing games, this has been an increasingly frustrating problem. that I have no idea why is does this other than maybe a hardware issue.

    I’ve plugged in the controller and made sure its up to date

    I’ve also resynced the controller with no change and there doesn’t seem to be much spotlight on an issue like this online

    I’m hoping someone might be able to shed some light on this issue? Thanks.

    :)
     
    DEX2002FTW, Mar 7, 2023
    #1
  2. Rostom L Win User

    Xbox Series X controller randomly disconnects for a moment

    Hi DEX2002FTW!

    Sorry to hear about your experience. I just want to make sure if you've already tried the solutions from the link below like changing batteries and making sure they're fully charged, power cycling the controller, and trying a USB cable if the issue is present when hard-wired?
    https://support.xbox.com/help/hardware-network/...

    On the other hand, if the issue is coming from your console, we could perform a factory reset to remove potentially corrupted data in your console. There's an option to keep your games and apps. Before doing that, make sure that there are no objects or any wireless devices near your console or controller that could interfere their signals.
  3. SigmaTheDJ Win User

    Xbox Series X controller randomly disconnects for a moment

    Have you tried using it wired? Take the batteries out of it and hook it up to the console with a USB cable, then see if it still sometimes disconnects while you're gaming.

    If it does still disconnect when being used wired, if you have a friend with an Xbox, see if they'll lend you a controller, then try that both wired and wirelessly to see if it still happens.

    It if only disconnects when being used wirelessly, it could be a faulty Wi-Fi card inside the console, but again, getting hold of another controller to do a test would be a good idea, just in case it's the controller itself.

    Also, has anything changed about your setup that aligned with this issue starting? E.g. have you moved any of your equipment, or got a new router or anything like that? Sometimes interference can cause issues, but it can be hard to troubleshoot.
  4. ROBIN H 25 Win User

    Vanguard Controller issue ...

    Connecting the controller with a USB cable doesn't work,

    Controller still disconnects even with a USB cable connected,

    I have the same issue with Series X using mouse and keyboard for Call of Duty Vanguard.

    I played during the beta and there was no problems with the controller disconnecting but as soon as the game released, the controller disconnects,

    I've tried a Xbox One controller Series X controller, with batteries and a USB cable, and the controllers still disconnects.
  5. ImAice Win User

    Series x controller randomly disconnects

    Alright. Please keep this in case you need it Press the Xbox button to open the guide.

    Select Settings > System > Console info > reset then keep my games and apps.
  6. ImAice Win User

    Series x controller randomly disconnects

    It's worth a shot though but to best isolate the issue, have you tried any other controller? I asked because if it happens to other controller, I'm afraid the console needs a service.
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Xbox Series X controller randomly disconnects for a moment

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