Xbox Series X controller not connecting to my phone

My controller stop working too series x , factory controller . Last night working and today my samsung tv remote control my xbox and the xbox controller no longuer view by the xbox , i use another controller from my other xbox seris s , and this controller work but not the one work last night , i try the little button to match xbox with but nothing , the controller do no longuer view on my xbox series x , can control de series s but can't be view or connect to the series x anymore

Apologies but you are not understanding me.

The scenario goes like this:

Purchased xbox series controller;

Connected and updated series controller on laptop;

Attempted to play a game on laptop;

Controller input is not present;

In some games the controller doesn't appear in the setup;

In some games the controller registers but the inputs are incorrect, sometimes the z-axis registers as a button (x button) and not a movement;

Connected controller to tablet and mobile phone and controller input is fine;

Is the problem my games or my controller firmware not syncing with the games?

Is there a fix?

How did you connect it? Threw USB or Bluetooth? My Series X Controller worked flawlessly with bluetooth. Also what mobile device are you useing? It works on both my Android phone and tablet.

Hi Josef, I connected it to my phone, and it persisted. I checked the firmware it seemed to be fine, I didn't downgrade since this didn't happen after an controller update but randomly one day, as well as this happened on both my xbox series x and phone, meaning it wasn't firmware. It looks like it is hardware and I will have to buy a new controller, thank you Josef.

Hi,

Almost any USB C to USB A cable (your standard USB Phone/tablet charge cable) will work fine for PC or console gaming with a Series X type controller. I use a 2M USB C cable to connect my Series X controller to my PC.

I don't have any Bluetooth issues, but using a cable does avoid changing the batteries so much. 😁