Xbox series x controller high pitch noise and wont turn on

Game Testerシ · Dec 9, 2021

So the controller is making a high pitch noise that's pretty quiet unless the rooms quiet and it comes from the sport by the power button/ charger port, my series x remote already didnt work with batteries in the first place, but also now just doesn't turn on? I've tried turning it on without a cord, with a cord, taking out the batteries and so on so fourth, I normally leave a rechargeable battery pack in the back of the remote to see if I can get it to run but it never does, is there a way to fix the high pitch noise coming from the charger port area and to make it turn on again?

:)

Francia J.

Hi, I hope you're doing great out there despite the issue that you're experiencing. I am an Independent advisor and I am here to help you in regards to your concern.

In this case, you may need to get the controller replaced as the best option. You can request a replacement for your controller by signing in to this link and submitting the controller's serial number:

https://support.xbox.com/help/hardware-network/...

After you have successfully completed the replacement order the shipping label will be sent to you within 24-48 hours.

Game Testerシ

Yeah but sadly I can't get a replacement from Microsoft because the warranty is up, so I'll just have to replace it by getting a new remote by buying one

Nursemorph

Sounds like a wire is loose somewhere and causing a short hence the buzzing noise and the overheating. It will need replacing by the sounds of it

Francia J.

This is not normal and that shouldn't happen. You're welcome and hopefully, you can have it checked through Microsoft themselves.

Game Testerシ

I appreciate the help, but it said my controller's warranty ended last month so I can't get it replaced, the controller ended up burning my thumb as to me finding out where the buzzing was coming from, the controller had overheated and started burning me and now my thumb smells like burning skin, but yeah, I cannot get it replaced, so I will just have to buy a new one, thank you again for your help

Xbox series x controller high pitch noise and wont turn on