Xbox series X controller cutting out wireless headset

Discus and support Xbox series X controller cutting out wireless headset in XBoX on Consoles to solve the problem; So I've never had issues with headset disconnecting but with new controller with series x if I don't use the controller for a few seconds my wireless... Discussion in 'XBoX on Consoles' started by TCGN Ragnar, Nov 11, 2020.

  1. TCGN Ragnar
    TCGN Ragnar Guest

    Xbox series X controller cutting out wireless headset


    So I've never had issues with headset disconnecting but with new controller with series x if I don't use the controller for a few seconds my wireless headset starts cutting out. As soon as I do any input at all the headset works fine. Are the series x controllers
    different and somehow messing with wireless headset when not using it?

    I do not have any issue using elite controller or the old customized one. Is this not a known issue at all?

    :)
     
    TCGN Ragnar, Nov 11, 2020
    #1
  2. JonnYB2Z Win User

    [PC] Xbox Wireless Headset + Dolby Atmos = Audio Stuttering

    I am also experiencing audio cut out/ stuttering. I have narrowed it down to the adapter that I am using (Windows 10 Adapter for controller). I have an Xbox Series X where I can play Warzone as a comparison. I do not get the same audio cuts outs playing on Xbox as I do on PC playing Warzone and when I disable Dolby Atmos on PC the cut out stops completely.

    From what I can tell this is a support issue of the adapter to deal with the increase data to the Xbox wireless headset..... just my findings.
  3. Nursemorph Win User

    Series X and wireless Headsets issues

    I'm surprised you have been unable to replicate the issue...or that no-one is aware of it as it has been an issue since the console's release. Here's an article written last December about needing to constantly press a button or move a stick on the controller:

    https://www.gamerevolution.com/guid...t-fix-wireless-turtle-beach-astro-steelseries

    From the article:

    "Microsoft is aware of the Xbox Series X|S wireless headset audio glitch and ” looking to resolve the issue in a future update” at the time of writing"

    Mind you, there is nothing in the linked Microsoft page to indicate it is aware of the issue so not sure.

    From what I recall from other threads on the issue, cut scenes are the worst as they can sometimes be a few minutes long. Gears of War has been mentioned often as all the games have some long cut scenes...Gears 5 especially

    I found an article which I recalled reading a while ago where the issue seems to have been resolved last december for some headsets (whether by accident or by design):

    https://www.byteside.com/2020/11/xbox-series-x-s-wireless-headset-problems-are-not-just-you/
  4. Noel Hoekstra Win User

    Xbox series X - AUDIO - USB vs 3.5mm headphones - Quality & Latency

    I understand you about the xbox license.

    I rather not want to have a wireless headset because I dont like charging and the battery life will decrease over time. So that leave me with two options:
    1. Wired, 3.5mm into the Xbox series x controller
    2. Wired, usb, into the Xbox series X

    I checked the microsoft store and there are only 2 compatible series X headsets. Both wireles.

    Do you know any wired Xbox series X headset? That is compatible with the series x? I prefer USB but have to go 3.5mm otherwise.
  5. XBF Mohammed C Win User

    One S headsets

    Well, if you need a wireless headset, I recommend this one Xbox Wireless Headset | Xbox as it is compatible with Xbox Series X|S and Xbox One consoles.
  6. Fresh is Nasty Win User

    Xbox Wireless Headset Issues

    Unfortunately I have not found a fix. Headsets use the same tech as the controller (No IR) So I’m a little puzzled on why audio/voice cuts in and out. But once I go behind my tv and get a direct line of sight to my series x no issues.
Thema:

Xbox series X controller cutting out wireless headset

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