Xbox series X controller bumpers unresponsive

Hi, xbox controllers (unfortunately) have a lot of problems related to bumpers. You can either try to fix it on your own: there are many video tutorials on youtube but i can’t say how easy it is, or even if it is guaranteed to work. Or you can send it
to repair if it is still under warranty

it may be a control malfunction and must be repaired or changed, if you have guarantee make use of it, to check if it is a constant problem open the app my devices on your xbox and do the tests of your control so that you check whether it works or not

Thank you for the advice,I have tried the app and it is very inconsistent sometimes it works perfect and others it doesn't at all,so I think replacement is the way,so I have the warranty,do I have to register it,then fill that repair form?

Hello Starscourge,

Yes, you need to register it first and then use the form.

Hi Starscourge, my name is Rodrigo. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

I am sorry to hear that.

Have you tried to check the controller test on the Xbox Accessories App?

Press the Xbox Guide Button > Settings > Devices & Connections > Controllers & Headsets > Enter Test Mode (Click on the Conical/Lab Flask Icon beside the three dots ...).

Then, please, test the buttons.

If it's damaged, and your controller is still under warranty, please, submit a repair request.

Please, register your device on this link: https://support.xbox.com/help/hardware-network/warranty-service/register-your-product

Then, fill out the repair form: https://account.microsoft.com/devices/select-device-for-repair

You can check the warranty terms here: https://support.microsoft.com/help/...ce-plans-and-terms-conditions-for-your-device

I hope this helps.