Xbox Series X console turns on, but no picture. Tried different HDMI leads no joy.

Hi. My name is Brilliant and I am happy to assist you today.

You can Power cycle your console.
You can also try unplug the power source > Press and hold the power button for 15 seconds > Plug back the power supply.

If you're still unable to resolve your query, you may have to get your console service. If you've registered your device, sign in at Device services to see the device's warranty status. If it's within warranty, repairs are free. If your device is out of warranty, you'll be charged a repair fee.

If you haven't yet registered your device, follow the steps here: https://support.xbox.com/help/hardware-network/warranty-service/register-your-product

For more details on getting your Xbox device serviced, kindly visit: https://support.xbox.com/help/hardware-network/warranty-service/getting-your-product-serviced

I hope this helps resolve your query.

I have my Xbox One and my Series X plugged into the same TV and I notice vast differences in the quality but also the brightness of the picture - I eventually found that I also had different picture settings on the different HDMI inputs.

I have almost the same problem except the error message says

“if you’re using Xbox series X/S, note that HDMI audio can’t be turned off. In other consoles, either optical or HDMI audio must be on. (0x80bd0009)

Why can’t I turn off hdmi audio on Xbox series x it makes no sense?

I had this exact issue when I upgraded my Monitor to a 4k Monitor. I was using the wrong HDMI cable, and every now and again the picture would just go black for no reason, the sound was there but now picture, it returned after 2 or 3 seconds. All this
happened because I replaced the HDMI cable that came with my One X for another 4k HDMI cable. The problem was rectified once I put the original cable back onto my One X. Not sure if you are using the HDMI lead that came with your Console or not, if you are
try a different cable maybe?

Thank you for contact us! I'm Anderson, an Independent Consultant and a Microsoft user like you.

good evening

I'm sorry to hear that you're having trouble getting your Xbox Series X to work with the HDMI cable it came with.

Make sure the HDMI cable is securely plugged into the correct HDMI port on your TV and your Xbox Series X.

Try a different HDMI port on your TV to see if that fixes the problem.

Check for any visible damage to the HDMI cable, such as frayed wires or bent connectors. If you find any damage, try using a different HDMI cable.

Power cycle your TV and your Xbox Series X. To do this, turn off both devices, unplug them from the wall, and wait a few minutes before plugging them back in and turning them on again.

Check for any updates for your TV or Xbox Series X and install them if necessary.