Xbox series x color displaying problem while watching movies on apps

Discus and support Xbox series x color displaying problem while watching movies on apps in XBoX on Windows to solve the problem; Seems to only happen when watching in 4k ultra or dolby vision works sometimes for a lil while then it starts works fine with anything else happened on... Discussion in 'XBoX on Windows' started by VerbalCanine580, Jan 3, 2022.

  1. Xbox series x color displaying problem while watching movies on apps


    Seems to only happen when watching in 4k ultra or dolby vision works sometimes for a lil while then it starts works fine with anything else happened on my last tv and now my lg c1 has anyone else had this problem
    Xbox series x color displaying problem while watching movies on apps [​IMG]


    :)
     
    VerbalCanine580, Jan 3, 2022
    #1
  2. XBF - Dom Win User

    Xbox series x color displaying problem while watching movies on apps

    Thank you for your concern and feedback! Please use the Xbox Report a Problem app on the Xbox to report this problem. This will provide our team with more visibility on this issue and its associated bug(s).

    To download the Xbox Report a Problem app:

    1. Press the Xbox button to open the guide, and then select Store.
    2. Search for “xbox report a problem” and download the Xbox Report a Problem app.
    If you are having trouble navigating the app or you're unsure how to report the problem, below you will find a link to the Xbox support article related to the Xbox Report a Problem app. A guide will be located under "Report a new problem" in the "Repot a problem on Xbox" section.

    Link: Provide feedback to Team Xbox | Xbox Support

    Thank you,

    XBF Dom
  3. Kbw45 Win User

    Xbox series x color displaying problem while watching movies on apps

    Just had that problem today. Really annoying.
  4. XBF - Dom Win User

    Xbox series x color displaying problem while watching movies on apps

    Thank you for reaching out!

    Can you please create a new post detailing the specifics of your issue? This will help when investigating.

    Thank you,

    XBF Dom
  5. Ninja L0B0 Win User

    Xbox series x color displaying problem while watching movies on apps

    I have had the same issue, and I have found out how to easily fix it. It has happened to me twice over the year I have had the system, and I’m not sure why it does it but it starts doing it on any streaming app other than YouTube. To fix you just need to turn off the Xbox by holding down the power button on the console, I do it for 30 seconds, and then turn it back on. Shutting it down into power saving mode will not fix the issue. Hopefully this helps for yours!
  6. Daft Badger Win User

    Xbox series x color displaying problem while watching movies on apps

    Had tis happen a couple of times myself after i've paused a 4k movie.

    I'm on a Samsung 4k TV & the console reset trick worked but i'd say there must be a general issue if it's affecting quite a few people.
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Xbox series x color displaying problem while watching movies on apps

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