: Xbox Series X CEC Issue with Yamaha Receiver

Update, I disabled eARC and HDMI ON to OFF on the Denon receiver. And on the TV, I also disabled eARC. On the Xbox series X I disabled CEC and ever since then I haven't had an issue with the audio. I did notice when I enabled CEC on the Xbox, and choosing Dolby Atmos I lost audio intermittently, so I just left CEC off. Unfortunately I have to use 3 controllers to turn everything on now. Now I can choose different audio formats with no audio loss.

Hi TexasMaster9351! My name is Ricardo an independent advisor ready to help you with this situation!

HDMI-CEC is supported only on Xbox One X, Xbox Series S, and Xbox Series X. You must also enable HDMI-CEC on your TV.

Xbox Series X|S consoles can use an HDMI feature called Consumer Electronics Control (CEC) to send commands to and from CEC-enabled devices (such as TVs and AVRs) that are connected to the console.

This feature can be turned on and off via the TV & A/V power options settings screen. Press the Xbox button  to open the guide, then go to Profile & system > Settings > General > Sleep mode & startup > TV & A/V power options.

same problem here with the xbox one x connected directly to the receiver yamaha RX-V585

Well thats a pity my Home theatre only supports HDMI passthrough when the connected product supports HDMI CEC Damn Pioneer should have got a Yamaha!

I have the same problem on Xbox X and XBox One. I’m using the Denon AVR-X 2700H 7.2 channel Dolby Atmos receiver with the XBox X, and the Yamaha RXV-6A 7.2 channel Dolby Atmos receiver with the Xbox One. Both receivers were working normally outputting Atmos on Netflix until November 2022. Disney+ and Amazon Prime play Atmos content on both devices without issue, hence indicating that the problem is not with the 4K TV and 4K projector, nor receivers.