Xbox Series X - Can't Sync Game Data

Discus and support Xbox Series X - Can't Sync Game Data in XBoX Games and Apps to solve the problem; I recently purchased an Xbox Series X and have had quite a hard time setting it up. Initially, I couldn't log in, but now my console can't sync any of... Discussion in 'XBoX Games and Apps' started by Plonku, Oct 20, 2022.

  1. Plonku
    Plonku Guest

    Xbox Series X - Can't Sync Game Data


    I recently purchased an Xbox Series X and have had quite a hard time setting it up. Initially, I couldn't log in, but now my console can't sync any of the game data. I can't play the games I want, because I'm scared to lose my progress from my previous Xbox. I have tried hard resetting my Xbox several times, restarted the Wi-Fi router, and I have no idea how to fix it. Has anyone had any problems similar to this and know a way to fix this issue?

    :)
     
    Plonku, Oct 20, 2022
    #1
  2. Keven ducharme Win User

    Wartales saves keep disappearing after Xbox App gets stuck on "syncing files"

    same here. 2 times this week that i lost a couple of hours of play. on my pc all is ok is ok but when i sync data on my xbox serie X there is missing a few hours of play. i do log out on my xbox and log in then sync data when i open back the game and it still is not sync right
  3. Plonku Win User

    Xbox Series X - Can't Sync Game Data

    Hi, and thanks for the reply. I've tested the connections and NAT type several times, and it's always open. I am unable to try using an ethernet cable as I currently don't have one. The issue seems to be getting worse as sometimes when I try to login, I get a message that says "We can't sign you in right now. Try again later."

    I'm really not sure what to do now. I've tried all of the possible options (except for the ethernet cable), and I'm starting to think that it's the console that's the issue.
  4. Georges C. Win User

    Xbox Series X - Can't Sync Game Data

    Hello again, actually are two situations, this is because the console has two network adapters, a wi-fi and another Ethernet, my suggestion is that try to do as many tests as possible before we can assume that it is something in the console.

    If possible, try taking your console home to a friend or family member and testing the wi-fi connection and cable on another network to see if the same thing happens when trying to sync the data.
  5. Georges C. Win User

    Xbox Series X - Can't Sync Game Data

    Hello, first it's a pleasure to be able to help you today.

    My name is welcome to the community.

    Hello Plonku, this and even strange, have you tried connecting your console by network cable instead of Wi-Fi?

    Cable connections are more stable and less subject to failure or interference.

    Another thing that may be interfering would be your type of NAT, ideally it's open.

    Test the NAT Xbox One

    Press the Xbox button to open the guide.

    Click Profile and system > Settings > General > Network Settings.

    Under Current network status, the NAT Type field displays the current NAT type.
  6. Fay Fay Win User

    Why is my Saved Games not Syncing Between Xbox Series X and Xbox PC

    Kathy,

    3. Try manually syncing your saved games by going to the "Manage Game & Add-ons" section of Starfield on both your Xbox Series X and PC. From there, select "Saved Data" and then "Sync Now."

    all I can see is delete all and delete, or clear

    are you sure this Sync now is available in xbox x??? or is just my xbox x dont have this function

    thanks!
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Xbox Series X - Can't Sync Game Data

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