Xbox Series X cannot play games and crashes to main screen

Thank you for contact us! I'm Anderson, an Independent Consultant and a Microsoft user like you.

Good evening

it is a defect, try to restore and see if it solves the problem, if not, request a repair.

https://beta.support.xbox.com/help/hardware-net...

it is necessary to register the product on the microsoft website and open a work order.

https://support.microsoft.com/en-us/devices

if you have any questions, follow this link:

https://support.xbox.com/en-us/help/hardware-ne....

Xbox One games can be played on the Series S/X, but Series S/X games cannot be played on the One.

Pretty lame, in my opinion. It's the only game that does this, and I use my Xbox a lot, so I know it's performing as designed.

It's not just Starfield, it's the same in F1 2022 too. While I was racing, game was crashing and going back to the main screen of Xbox series X but this was solved by resetting of Xbox.
And for Starfield, I have done everything, also factory reset but nothing changed. It is the same. I don't even know what the game looks like because at the starting scene it crashes and goes to main menu of Xbox.

xbox x, i get the opening screen of the wizard and the school, a couple times it looks like credits loaded then it goes back to the xbox main screen, like it crashed.

My game is crashing on the single player championships. Just got my Lotus F1 car and I can't finish the series because the game crashes to Xbox One main screen when I try to start the race. It crashes on freeplay also and every other category in the single
player game.