Xbox Series X Audio Passthrough doesn't work for Netflix or Disney + app

Geri,

I have the same issue on my Xbox Series X. Audio passthrough works perfectly fine with Disney+, Amazon Prime and Plex. When it comes to Netflix, it doesn't activate passthrough creating audio problems while playing Atmos content. The titles display Dolby Atmos, but there is no voice, only background music and sounds are played.

Having the same issue. On my Series X and S yhe Passthrough will be checked but it does not bitstream the content that it reads. Disney+ Max and Netflix do not pass the audio to my receiver. Stuck with PCM no Dolby Digital passthrough! Been looking for a solution for 3 months now!!

Hello Wicked Oso TDG,



We haven't heard from you in 72 hours, so we assume that your issue has already been resolved. We will not be monitoring this thread moving forward so, if you need further assistance, please create a new thread to discuss these concerns by clicking this link: Create a new question or start a discussion (microsoft.com)











Thank you for your understanding.



Kind regards,



Xbox Forum Moderator

Microsoft Community

Hi Wicked Oso TDG,

Welcome to Xbox Community Forums. We appreciate for sharing your concern with us and we hope that you are doing well today.

We understand the inconvenience caused and we apologize for the inconvenience. As per description, Audio Passthrough not showing on Netflix and Disney+. Let us check on this together and sort this out to assist you.



However, before we proceed, we would like to ask some questions about it.

1. Is it happening on Steam or Xbox app?
   
2. Have you check the settings if all are good?
   
3. Is this the first time you encountered the issue?
   

Kindly let us know for us to sort it out.

You may also visit these articles for more information about your concern. Xbox Audio Passthrough | Xbox Support

If you have other clarifications, you can get back to us by replying to this post.

We will be glad to follow up and help you.

Sincerely,



Xbox Forum Moderator

Microsoft Community

I am having the same issue, I can only get Dolby Surround or Stereo while using Netflix. Prime & Disney play Atmos fine.

Xbox audio settings are correct and on Atmos w/passthrough. AVR is a Denon AVRX4700H w/7.1.2

I have that exact same reciever with my Series X hooked to it and same problem. Prime and Disney transmit Atmos but everything on Netflix that has Atmos and Vision on sends the Vision but Atmos reverts to Surround. It's really annoying to the point I don't watch Netflix anymore.