Xbox Series X Audio Lag

Nfast24 · Feb 12, 2023

I’ve been searching through the different answers and have not seen any real solutions to this. I recently purchased a new Xbox Series X and there is a significant lag between the audio and video. When playing Hulu or Apple TV if you pause the video the audio will continue playing to catch up to where the video was paused. I tried restarting the console, swapping in a new HDMI cable, and I’ve tried every combination of audio settings recommended to fix this issue and nothing has worked. I have the Xbox connected to a stereo with the video playing through a projector and none of the settings on the stereo seem to make a difference in fixing this either.

:)

Don Schellhammer

I am have an audio lag on YouTube TV series X

Don

Kathy A.

Hello jesseinsf94122,

Thank you for posting in Microsoft Community.

Based on your description, you are experiencing audio lag issues with your Xbox Series X. As a Microsoft customer support agent, I can assure you that we take all customer feedback seriously and strive to provide the best possible support.

Regarding your issue, have you tried connecting your soundbar directly to your Xbox Series X instead of through your TV's eARC connection? This may help to eliminate any potential lag caused by the TV.

Additionally, you may want to try adjusting the audio settings on your Xbox Series X to see if that helps.

By the way, do you mind testing the audio lag in these setups:

Xbox Series X (using HDMI 2.1 connection) - Samsung Neo QLED 4K Smart TV (2022) (QN85B)
Xbox Series X (using HDMI 2.1 connection) - Samsung Neo QLED 4K Smart TV (2022) (QN85B) - any headset/headphone compatible with Xbox Console

Let me know if you experience same audio lag with the above set up. If yes, this could have something to do with the update of Xbox Series X and reporting this concern to the Team Xbox will help as they would replicate and investigate the issue. However, if this issue happens only when using the soundbar you may need to look for settings for the soundbar to produce the audio without lag (delaying) it.

We have notice that you've done extensive troubleshooting for your audio set up and yet the audio lag persists. You may try the troubleshoot audio steps from this support article: Troubleshoot audio on your Xbox console | Xbox Support. If you already performed this then, consider consulting your soundbar manufacturer for performance specifications.

Sincerely,

Microsoft Community Moderator

Georges C.

Hello again, in addition to trying out other types of aúdio settings, I believe that at the moment there is not yet any update available on the system.

If you'd like to contribute some ideas or communicate this kind of issue, on how to make improvements to or about other ideas for the community, you may do so at the Xbox Idea Hub which is on Reddit.

https://www.reddit.com/r/XboxInsiders/wiki/xbox...

https://answers.microsoft.com/en-us/xbox/forum/...

Ronnieee

Hi there! This is Ronnie, an independent advisor.

Nice to meet you and I hope you are having a great day!

I understand you need help with your audio problem.

Have you tried checking this with a TV or a monitor instead of using the projector? Just to identify where the issue is coming from. It is also possible that this is because of using the projector and somehow it is not syncing with the audio from the stereo.

You can also try resetting the console.

NOTE: This will remove the profiles on your console, make sure that you remember the email and password to your account.

No data or game saves will be lost doing this, everything is backed up to the cloud servers.

1. Press the Xbox button to open the guide.

2. Select Settings.

3. Select System.

4. Select Console info

5. Select Reset console.

6. Select Reset and keep my games & apps

This will also help sync the data on your console properly.

BenMunns

this does not answer the solution, theres 100's of youtube videos on this issue and Microsoft has screwed up big time here

Xbox Series X Audio Lag