Xbox series x audio goes out when switching from hdr to sdr and vice versa

That would be the problem with your TV or sound equipment re-syncing to the signal when the resolution changes. There is nothing they can do to fix this

Hi GamerPrawfet,

We hope you are doing well. Thank you for posting in Xbox Forums.

We understand your sentiment with the audio when switching out from HDR to SDR on an Xbox Series X. This is not the experience that Microsoft wishes you to have. Let us check on this together and sort this out in timely manner.

To better isolate your issue, we would like to ask for few questions:

1. May we ask for further details about this switching from HDR to SDR?
   
2. Based on your description, you are having issue for few months now. May we ask if you already sent a report to Team Xbox?
   
   • If you haven't, do you mind reporting it now? Please include screen recording of the issue you are getting.
     
   • You may follow the steps below:
     
     • Install Report a Problem app from Microsoft Store in Xbox Console.
       
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We look forward to your response.

Kindly let us know, if there is any misunderstanding or clarifications of our description by sending us a reply.



Sincerely,



Xbox Forum Moderator

Microsoft Community

Good day!



We haven't heard from you in 72 hours, so we assume that your issue has already been resolved. We will not be monitoring this thread moving forward so, if you need further assistance, please create a new thread to discuss these concerns by clicking this link: Create a new question or start a discussion (microsoft.com)







Thank you for your understanding.


Respectfully,



Microsoft Moderator

Thank you for your answer, but I think you did not understand my question. To sum up: 4k doesn't matter.

The problem is that hdr blu-rays work fine on ps5 (good colors).

So the HDR to SDR conversion is correct. But on xbox series x, in comparison with ps5, the picture is too dark.

So the HDR to SDR conversion on the xbox series x is bugged. I don't think it's a washout color issue.

No, x360 is not compatible with X Series and vice versa.