Xbox Series X audio crackling in every game

Hello there @CoolBiz125, I hope everything is going well!

Thank you for reaching Microsoft Xbox Forum support. I am sorry to know about the audio situation, but I want you not to worry about it because I am here to help you out! I believe your console might need either a network reset or just a system refresh.
I would like you to go through the following steps to clear the Mac address and then perform a quick power cycle on your console:

Settings > Network Settings > Advanced Settings > Alternate Mac Address > Clear it and the console should restart. It would definitely help if you could restart the internet router while the console is restarting.

After going through the troubleshooting steps mentioned, I invite you to perform a quick power cycle by turning off the console and then unplugging all the cables. After 2 to 3 minutes, re-plug them back again, then restart your console to check if it's
installing this time.

Another thing you should check is your NAT type. I would like you to check your NAT type if open because that could sometimes interfere. to check for the NAT type you can follow the steps below:

Settings > Network Settings > NAT type => It should be open.

If the NAT type is not open, you will need to open some ports with your internet provider. These ports must be open for Xbox Live to work: Port 88 (UDP) Port 3074 (UDP and TCP) Port 53 (UDP and TCP) Port 80 (TCP) Port 500 (UDP) Port 3544 (UDP) Port 4500
(UDP).

In case the issue still persists after the previous steps have been performed here is the official link to all the sound troubleshooting steps that can help sort this out for you.

The link: Troubleshoot sound on your Xbox One console | Xbox Support

In case the issue still persists, the next step would be to perform a reset on the console. To do so you will need to follow the steps below to perform a reset on the Xbox :

Settings > System > Console Info > Reset This Xbox > Reset and Keep my Games and Apps.

Note =>The "Reset and Keep my Games and Apps" option will not cause losing your games, but please be aware that you need to be completely aware of the email address as well as the password of your account before going for it because it will require you
to sign in to the account.

I wish you a lovely day, and I hope this helps you out! All the best!

Kind Regards

Stay safe, and happy gaming!

Feel free to give us your feedback by voting below if the reply was helpful!

Hi, Callan! Thank you for reaching out.
I'm AJ, an Independent Advisor for the Xbox Community.
I'm sorry to hear you are experiencing audio issues with your console.

If you don't mind, I'd like to ask you a few questions.

- Is your console enrolled in the Xbox Insider program?

- Is this happening on both TV and headphone audio?

- Are you using an HDMI hub/splitter?

- Besides your TV, do you have other external devices plugged into your console?

Thank you! I'll be looking forward to your reply.
Best regards.

Guess that update didn't work. I just got a Series X about 2 weeks ago. There are often audio crackles, pops, or static while navigating the dashboard. I can't believe this hasn't been fixed yet. My first Xbox since 360, and this is what I get😡. Microsoft, fix this problem!

My issue is the same. My additional input: I just bought the X-Box Series X 2 weeks ago. I transferred all my games over. At first, every game I tried worked fine. Then the system suddenly decided yesterday to upgrade the newer games to the Series X versions of the games. Every game that is older and doesn't have a Series X upgrade works perfectly. It's only the games that have upgraded to Series X versions of the games that have "no audio" issues.

For reference, I do have a Samsung smart TV as well, a I've been reading other with this issue may also have. I have audio on the dashboard.

Hoping for a fix soon. Thanks.

Perfect! I hope you have a great day!