Xbox Series X and LG CX OLED - Black screen on 4K UHD Blu-rays after a short period

Discus and support Xbox Series X and LG CX OLED - Black screen on 4K UHD Blu-rays after a short period in XboX Insiders to solve the problem; I have had this issue since the Series X launched on November 10th 2020 and I'm going to include videos of it in action. During playback of certain... Discussion in 'XboX Insiders' started by /u/luckyknight79, Oct 21, 2021.

  1. /u/luckyknight79
    /u/luckyknight79 Guest

    Xbox Series X and LG CX OLED - Black screen on 4K UHD Blu-rays after a short period


    I have had this issue since the Series X launched on November 10th 2020 and I'm going to include videos of it in action.

    During playback of certain UHD blu-rays, for example Star Wars: New Hope, Star Wars: Return of the Jedi, Ghostbusters 2 the screen will go black. This with the LG CX 55 inch OLED TV with firmware 4.10.30.

    With the film still playing in the background, I can still open up the Xbox guide, as well as the Blu-Ray menus to pause the film etc. but the video is still black. Removing the disk, clearing the persistent blu-ray cache, rebooting the Xbox are "fixes" I've tried but not always successful.

    Playback is via the included HDMI cable with the Series X and I have also tried a different certified HDMI 2.1 cable and the issue still exists.

    Playback is at 24 Hz which is the correct format for playback of 4k UHD Blu-rays. All my video playback settings make zero difference e.g. VRR on/off, 60Hz/120Hz etc.

    I've tried reporting this issue to Microsoft through "Report a problem" on the Xbox, e-mail, twitter and so far I've never had any response. Is anyone from Microsoft actually reading this? It's been broken for 11 months! I feel really ripped off money wise. Gaming at 4K 120Hz works just fine. Never had a gaming issue!

    Ghostbusters 2:

    https://www.dropbox.com/s/j6f9ii2hz9d0wcs/20210113_221503_1.mp4?dl=0

    Star Wars: New Hope

    https://www.dropbox.com/s/47093nil2k0a32q/20210725_205158_1.mp4?dl=0

    Star Wars: Return of the Jedi

    https://www.dropbox.com/s/d0futpooz46p4j1/20211020_115832.mp4?dl=0

    submitted by /u/luckyknight79
    [link] [comments]
     
    /u/luckyknight79, Oct 21, 2021
    #1
  2. Guzzisan Win User

    Xbox Series X audio stutter

    Similar issue for me. Have xbox series x connected to lg cx and cx connected via e-arc to tsr-700 receiver and 5.1.2 system. Even booting up the console the audio cuts in and out/ stutters! Tried watching some uhd blu rays and same issue. It comes and
    goes, not constant, but very frustrating
  3. Uncaring Priest Win User

    4K UHD Black screen on series x with LG oled 55 CX

    Hi I have already tried this and it doesn't resolve the issue. I should also point out that this is my second series x as I sold the first as the blu ray would not work and its exactly the same on this console also.
  4. XBF Meryem R Win User

    4K UHD Black screen on series x with LG oled 55 CX

  5. AssassinGuy1288 Win User

    Xbox Series X - Black screen while sound is still playing

    I'm having the same issue last night while watch a 4k movie using the disc drive. The movie would go black and the audio audio would resume and a few seconds later the image would return. Sometimes the image would disappear and not come back until I turned the console off.

    I have an Xbox series X running with an LG CX 65" 4K UHD HDR OLED TV. I really hope there is a fix for this. It was disappointing that I had to stream the movie from my tv rather using the disc version with the Xbox.
  6. BremerDanGorst Win User

    4k UHD Blu Ray Disc Not Working on Xbox One X

    In the same situation as this, guy. We bought xbox one x, same LG B7 tv, and four 4k UHD blu rays two days ago. Only 1 of the blurays works and the other 3 freeze their video after 1 second, but the sound keeps playing.
Thema:

Xbox Series X and LG CX OLED - Black screen on 4K UHD Blu-rays after a short period

Loading...

  1. Xbox Series X and LG CX OLED - Black screen on 4K UHD Blu-rays after a short period - Similar Threads - Series OLED Black

  2. Anyone else notice graphical issues sometimes with dynamic backgrounds on Series X?

    in XboX Insiders
    Anyone else notice graphical issues sometimes with dynamic backgrounds on Series X?: For example when you exit out of an app or a game the dynamic background sometimes has coloured artefacts and then reverts to normal. I’ve noticed this with the Fallout TV series background as...

  3. Critical System Bug: Xbox Series X crashes in Troubleshoot Mode (Reproduced on 3 separate...

    in XboX Insiders
    Critical System Bug: Xbox Series X crashes in Troubleshoot Mode (Reproduced on 3 separate...: Body: Hi everyone, I am reporting a critical bug introduced in the latest system update that leaves consoles in a state where self-recovery is no longer possible. The Problem: Since the...

  4. Please help. I've bought a second hand Xbox series x

    in XboX Insiders
    Please help. I've bought a second hand Xbox series x: I've bought a second hand Xbox series x and it's not booting into the os it comes up with an Error E101 message on the troubleshooting screen. Now I've tried to manually offline update and I've...

  5. LG OLED C3 no signal error using Xbox Series X at 120hz

    in XBoX on Consoles
    LG OLED C3 no signal error using Xbox Series X at 120hz: Hi Guys I am having intermittent ‘no signal’ errors using Xbox Series X at 120hz when changing from game to Home Screen (dashboard) on my LG OLED C3 tv. [img] I don’t have any problems using my...

  6. Xbox Series X and Samsung OLED eARC Sound Delay

    in XBoX on Consoles
    Xbox Series X and Samsung OLED eARC Sound Delay: Hello, I saw a thread on this but it is currently locked even though some are still reporting this problem up to the end of 2023. I just got a new Samsung S95C OLED, and I am definitely happy...

  7. Series X Dolby Atmos not working on Phillips OLED 708/12 Google TV

    in XBoX on Consoles
    Series X Dolby Atmos not working on Phillips OLED 708/12 Google TV: Hi I have a setup which works fine with Dolby Atmos from netflix or any other app that supports Atmos (like Disney+) for example...but not on the Xbox. Despite option being enabled there is no...

  8. Xbox series x showing static on LG OLED

    in XBoX on Consoles
    Xbox series x showing static on LG OLED: Xbox series x is connected to the LG OLED via the Xbox series x 2.0 HDMI cable. Yet for streaming apps, YouTube, a game or two the screen goes to static. Sometimes it goes away on its own and...

  9. Launch series x issue with lg oled tvs

    in XboX Insiders
    Launch series x issue with lg oled tvs: Anyone know if there is any kind of bug fix for the issue? For those unaware if you have a launch series x and lg oled tv the series x wont display anything but 640x480 without powering off and...

  10. Xbox Series X is using the same CEC address of AppleTV 4K on LG OLED C7

    in XboX Insiders
    Xbox Series X is using the same CEC address of AppleTV 4K on LG OLED C7: I recently reported this problem since I've narrowed it down to being an Xbox CEC issue, has anyone else encountered this with a similar setup? I have an Xbox Series X and AppleTV 4K Connected to...

Users found this page by searching for:

  1. lg oled cx xbox series x hdr black screen