Xbox Series X and (2)Turtle Beach 700Gen2 connectivity

Contact turtle beach prrsonally I didnt get a dongle one but the new v 2 headsets which are much better

They sync automatically thanks to windows sonic and xbox wireless even works with x series

I would recommend the Turtle Beach 700 as they can be used with Xbox One X and also support Bluetooth connectivity.

also want to note. I am using an xbox 1 x controller. with connected turtle beach headset. and a xbox to pc wireless adapter

Hello Bex V, My name is Khaji I am the independent advisor and I will be happy to help you today.

If the audio mixer settings on your Xbox Series X are greyed out, and you're unable to adjust the game audio volume while using your Turtle Beach Stealth 600 Gen 2 headset, here are a few steps you can try to troubleshoot the issue:

1. Ensure that your Turtle Beach headset is running the latest firmware version. Visit Turtle Beach's official website and download any available firmware updates specifically designed for your headset model. Follow the provided instructions to update the firmware.

2. Confirm that your Turtle Beach Stealth 600 Gen 2 headset is fully compatible with the Xbox Series X. While the headset may have worked fine with your previous Xbox One S, it's essential to verify its compatibility with the newer console. Check Turtle Beach's website or contact their support to confirm compatibility.

3. Perform a full power cycle of your Xbox Series X. To do this, hold down the power button on the front of the console for about 10 seconds until it fully shuts down. Afterward, unplug the power cord from the back of the console, wait for a few minutes, then reconnect the power cord and turn on the Xbox again. This can help clear any temporary software glitches.

4. On your Xbox Series X, go to the Settings menu. Navigate to "General" > "Volume & audio output." Check the audio settings and ensure that the correct audio output device (your Turtle Beach headset) is selected. Make any necessary adjustments to the audio settings, such as enabling or disabling features like Windows Sonic or Dolby Atmos.

5. In the Xbox settings, go to "General" > "Volume & audio output" > "Headset audio." From there, select "Reset headset audio options" to reset the audio settings specific to your headset. This can help resolve any conflicting settings that may be causing the issue.

6. If you're using a wireless Xbox controller with your headset, make sure it has the latest firmware version. Connect the controller to your Xbox Series X using a USB cable and follow the on-screen prompts to update the controller's firmware.

7. If possible, test your Xbox Series X with a different headset to see if the issue persists. This can help determine if the problem lies with the headset or the console itself. If the audio mixer settings work fine with another headset, it suggests an issue with your Turtle Beach headset.

Thank you very much for your patience and understanding! If you need anything else, do not hesitate to contact us again.

Thank you for your reply.

What you say makes perfect sense - of course Turtle Beach must be responsible for providing a functioning driver.

However, Turtle Beach's line seems to be that in this case, the onus is on Microsoft. I guess they reckon their Stealth 700 Gen 2 headset is the Xbox Series X headset (they certainly market it in that way), so they want Microsoft to make it work...

Unfortunately, I do not have access to another Win 11 device.

I have tried updating the driver in the Turtle Beach app, but I am already on the latest driver they have released.

The problem is that the headset doesn't even work with the Wireless Adapter for Windows 10, when using Windows 11, so I I have absolutely no way of connecting the headset to my PC. (It works fine with the Xbox though).