Xbox Series X , 3 years extended warranty with accidental damage

I’m in the United States. I ordered this product directly from the Microsoft website. Not a store. It was shipped from California to Arkansas. I bought the Xbox series x with controller, and the Microsoft complete for Xbox with accidental damage coverage (3 years). I have emails and screenshots to verify this. I would just like this issue to be recognized and fixed please. I paid extra money for the 3 year warranty. Please let me know if I need to do anything on my end to get this issue resolved.

manufacturer warranties do not cover physical damage, i dont thing microsoft will take the unit for repair at cost either as it is physical damage.

now if you had extended warranty with accidental cover that would be a different story.

One year. Microsoft offers an extended warrranty if you buy it from them, other restailers have thier own. Extended warranties are not included with All Access

I have already pre-ordered the Xbox Series X. Is there a way to pay for an extended warranty after the fact or would i have to wait to until launch or is it just not an option now?

Thanks in advance.

I have the same question. I have pre-ordered the Series X on Xbox.com, but I was not offered an option for an extended warranty at the time of the pre-order and I cannot find any place on Xbox.com to add a warranty now.

I pre ordered my Series X through Best Buy and received it and registered it on my Microsoft account on Nov 11th.

Just this morning I went online to Microsoft Complete warranty website and started an online chat and purchased the extended warranty through Microsoft for $49 plus tax.

All they did was went online and saw my Series X was registered and added on the extended warranty for me.

It is really a good deal at $49 and covers 1 console replacement and 2 controller replacements for 3 years. Best Buy warranty is $69 for 2 years and only covers 1 console replacement and 1 controller replacement.

Yes you can. I preordered my Series X from Best Buy. I received it Nov 11th.

Just this morning I added the Microsoft Extended warranty for $49 plus tax.

You have 45 days from purchase date to add it.

It's a great deal in that it extends the warranty out 3 years (not 3 years past initial warranty, just 3 years from registered date) and covers up to 2 controller replacements (only 1 replacement if controller is the Elite) and 1 console replacement.

Best Buy wanted $69 and only extended 2 years and included only 1 controller replacement and 1 console replacement.