Xbox series s was working fine, all of a sudden screen went to all jumbled screen

Hello, K1LO. Thanks for reaching out! I'm an Independent Advisor and a Microsoft Xbox expert user. I'll be glad to help you today.

You can try to reset your display settings. Here's how:

If there's a disc in the Xbox One console, eject it.

On the console, press and hold the Xbox button for 10 seconds to turn off the console.

Press and hold the Xbox button and the Eject button until you hear a beep to turn on the console. You’ll hear one beep right away and a second beep 10 seconds later. The power light will flash on before the second beep. DO NOT LET GO until the second beep occurs.

Note If you have an Xbox One S All-Digital Edition, you’ll need to press and hold the Xbox button and the Bind button instead, as your console does not have an Eject button.

In either case, this will boot your console in low resolution mode (640 × 480). To reset this setting, press the Xbox button to open the guide. Go to System > Settings > Display & sound > Video output, and then select the resolution you want from the Display dropdown.

This is a public user-to-user support forum. We are expert users helping other users. We do not work for Microsoft and do not have access to any user accounts.

I hope this can help you. If this still can't solve your problem, just let me know and I'll do my best to try to help you.

I’m having the same issue my Xbox series s all of a sudden it doesn’t connect to the network while it’s wired I checked the Ethernet cable and it works fine with other consoles so it’s not the Ethernet cable I don’t know what to do anymore

My Xbox one S cannot play all my UHD now. Once I inserted the disc, the screen stayed in black all the time. When I pressed button to exit the disc, the screen still remained black without going back to the main menu of Xbox. 1080P discs worked fine.

I have an Xbox series S…I’ve only tried split screen on this game, my son is getting into Star Wars…I adjust the video output to all available options and then also tried clearing the ‘alternate MAC address’ that was suggested by another post I saw. I don’t have another split screen game downloaded, but the rest of battlefront works fine. Thanks for your response! My son and I really hope we can get it to work!

Thanks, this worked for me as well. Once the screen went black after "sending the mute command", I pressed A and the screen came back. We tested a few more commands (all of which stayed on the screen) and it has been fine from there. I'm using an Epson
3010e.