Xbox Series S - Turns on but doesn’t boot and powers off after a minute

Hi, I hope you're doing great out there. I am an Independent advisor and I am here to help you with your concern.

Seems like you have performed all the necessary steps. You can create a repair order for your console by signing in to https://account.microsoft.com/devices, Hardyy.

Possible Fixes:

1. Remove power from your Xbox Series X or S. First hold down the power button to make sure it’s actually off, then unplug the power cable. Leave the cable unplugged for about 30 seconds to a minute, then plug it back in. Check to see if the Xbox will turn on.
   
2. Power cycle your Xbox Series X or S. This is similar to the first step, but it goes a bit further. Push and hold the power to make sure the console is off. Then unplug the console from power and leave it alone for about 20 to 30 minutes. Finally, plug it back in and turn the power back on to see if it works.
   
3. Check the power outlet. Try plugging a lamp or any other working electronic device into the outlet you use for your Xbox console. If it doesn’t turn on, your outlet may be bad. Try plugging your console into a different outlet. If you’re using a power strip, try plugging your console directly into the wall, or switch to a different power strip.
   
4. Try a different power cable. Both the Xbox Series X and Xbox Series S have internal power supplies that you plug a power cable into. If you have an identical power cable from another electronic device, try swapping the Xbox power cable for another identical one. If the console powers up, you have a bad power cable.
   

It seems that other players have also experienced this issue on their Xbox Series S consoles. According to a discussion thread on EA's website, some users have reported that the issue was resolved after clearing their console's cache. Here are some steps you can take to try to fix the problem:

1. Turn off your Xbox Series S using the power button on the console.
2. Once the console has completely turned off, unplug the power cable from the back of the console. Don't simply unplug the cable from the electrical outlet on the wall, it should be disconnected from your Xbox Series S. HDMI cables and other connections can remain connected.
3. Wait a minute and then reconnect the power cord to both the Xbox and the electrical outlet.
Wait another minute.
4. Turn on your Xbox Series S and try launching Apex Legends again.

If the above steps do not resolve the issue, you can also try uninstalling and reinstalling Apex Legends.

I hope this helps solve the problem.

Hi xxDestroyerxx73,

Sorry you're having problems with your Xbox One booting up. Please do the following to see if it fixes your issue. With the Xbox booted, hold the power button down for 10 seconds, the Xbox will turn off very fast. After that turn it back on. If that doesn't
work then disconnect the power from the wall for a couple minutes and then plug it back on.

Hope this helps!

Done that and got stuck on the 50% still but after a couple minutes it’s came up with this error code: e10200000c128007045d

So tried to do the power cycle again (hold button to turn off) but once I turned it back on no picture was coming on the tv it was still saying no signal. I have changed power cable and hdmi cable and still nothing.

The make on this is Xbox one series s digital edition.