Xbox series S tells me that I already own Netflix when I try to install

Discus and support Xbox series S tells me that I already own Netflix when I try to install in XBoX Games and Apps to solve the problem; I’m trying to download Netflix onto my Xbox series S. when I press the “get” button is appears with a message telling me that I already own it, but... Discussion in 'XBoX Games and Apps' started by Purpanda68, May 26, 2023.

  1. Purpanda68
    Purpanda68 Guest

    Xbox series S tells me that I already own Netflix when I try to install


    I’m trying to download Netflix onto my Xbox series S. when I press the “get” button is appears with a message telling me that I already own it, but when I check my games and app page, Netflix does not appear, even when I search it. I’ve tried to download other entertainment apps and find the same message appears for NOWtv, but I am able to download apps like disney+ and prime video. I have tried hard restarting my Xbox, resetting the console, changing my region, clearing the alternative MAC address option. Does anybody have any other ideas?

    :)
     
    Purpanda68, May 26, 2023
    #1
  2. Francia J. Win User

    Xbox series S tells me that I already own Netflix when I try to install on NEW XBOX S

    Hi, I hope you're doing great out there. I am an Independent advisor and I am here to help you with your concern.

    This is odd because there are multiple reports now in regard to the same issue.

    To clarify, were you able to check "My games and apps" > Full Library > Owned apps?



    Also, you should be able to install the app through Microsoft Store itself.

    [​IMG]
  3. John McCluskey1 Win User

    Hitman 3 access pass: hitman 2 standard won't install

    Hi thank you for replying. Yes that was included in the trilogy I bought. I just checked my account purchases and it's definitely in there. When I check in the store on xbox it says it's included with game pass and next to that buy to own rather than the usual you own this and if I click buy to own it tells me you already own this. Also in the store under the trilogy where it says in this bundle everything says owned except the hitman 3 access pass: hitman 2 standard but if I click on it and press buy now it tells me I already own it but it just won't install. It lets me try to install maybe because it on game pass but it won't install.
  4. Obsessive Power Win User

    Re-buying games on the Series S already installed on an External Hard Drive

    Hi,

    When you run a game on either an Xbox One or Series X/S it first looks to see if you own the licence (digital). If you don't own a digital license the console will check for a disc. But as the Series S has no optical Blu-ray Drive it will display a message
    and the game will not run.

    Other installed games - regardless of how they got on the storage device - that also can be purchased from the Xbox Store won't need to downloaded again. Purchasing an already installed game will convert it to a digital license.

    But you will have to buy any pre-installed games if you don't own them digitally.
  5. Killersoldier41 Win User

    Xbox Live Required

    But when i try to start up netflix it tells me that xbox live is required
  6. TXTechDMF Win User

    I download the tom Clancy rainbow 6 siege game a few days ago(was free) and now it says do own this game or app then I decided to uninstall but now its not free which is bs

    The problem I have is when I go to the store it tells me I own it, but when I try to play it , it tells me I don't own it and sends me back to the store!!?? I have rebooted uninstalled, re installed... I don't get it HELP PLEASE
Thema:

Xbox series S tells me that I already own Netflix when I try to install

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