Xbox Series S- Shadows with artifacts in some games.

Thank You for Your help. Unfortunately I have tried with different Xbox settings even switching the resolution between 4K and 1080p.... still the same. I have noticed this issue im several games FIFA 23 ( see the right bottom corner) and i thing its not related to 1440p as other objects are displayed correctly.

Hello, first it's a pleasure to be able to help you today.

My name is welcome to the community.

Hello KRISM88, I don't know if this is happening in all games, also check your console setting, Series S only does 1440p.

First of all, thank you very much for everyone who responded. I did all this and it didn't do any good, Francia J.

Hi, I hope you're doing great out there despite the issue that you're experiencing. I am an Independent advisor and I am here to help you in regards to your concern.

It can be a game issue or the console itself but we just need to perform troubleshooting steps. First, please turn off the "HDR10"

Profile & system > Settings > General > TV & display options. Under the Advanced column, choose Video modes and uncheck the option to Allow HDR10.

If it's already unchecked, try to reset your console to factory default keeping your games and apps.

Don't worry because as long as you're connected to Xbox Live your saved progress, games, will not be deleted. It will remove all of your accounts but you can add all of them later on.

Press the Xbox button to open the guide.

Select Profile & system > Settings > System > Console info.

Select Reset console.

Reset and keep my games & apps.

Thank you so much for letting me know and please try to uninstall and reinstall both games.