xbox series s reward your current market is not supported

If that’s the case you may need to submit a ticket to Microsoft Rewards Team.

Hello,

I have opened a case for almost a month, the support leaves a lot to be desired since they hardly respond in weeks.

Could it be that the console is defective?

Hi, I hope you're doing great out there despite the issue that you're experiencing. I am an Independent advisor and I am here to help you in regard to your concern.

Make sure that your region is supported, JoséF. Even if you set your console location on a supported market it will detect your physical location.

For your reference, you can check this link: https://support.microsoft.com/en-us/topic/micro...

Hello, I have tried but the error persists. I have tried with another account and it also happens to me. With a Wi-Fi connection from another provider and the same. Thanks greetings.

If you're physically located in Spain simply remove and re-add your account to re-sync it.

REMOVE ACCOUNT​​​

​​​

1. Press the Xbox button to open the guide. ​​​

2. Select System > Settings > Account > Remove accounts. ​​​

3. Select the account you want to remove, and then select Remove to confirm. ​​​

4. When you're finished, select Close. ​​​

​​​

POWERCYCLE CONSOLE​​​

​​​

1. Turn off your console by holding the Xbox button on the front of the console for approximately 10 seconds. The console will turn off. ​​​

2. Turn your console back on by pressing the Xbox button on the console or the Xbox button on your controller. ​​​

​​​

ADD ACCOUNT​​​

​​​

1. Press the Xbox button to open the guide. ​​​

2. Select your gamerpic in the upper-left corner of the screen, move all the way down and select Add new. ​​​

3. Enter the Email address and the password.​​​

4. Read the Microsoft Service Agreement and Privacy Statement, and then select I Accept. ​​​

5. Follow the steps to configure your Sign-In & Security preferences to add your Microsoft account to your Xbox console.​​​