Xbox Series S randomly shutting off mid-game?

The shutdown is to prevent data corruption due to errors. If you do not get an overheating message this is nothing to worry about

You should file a report about the bug when you reboot by holding down the xbox button and choosing "report a problem". This information is sent to the developer to hopefully address the issue.

Hello Tanner!

My name is Dérek, I'm an independent platform consultant and I'm grateful for the opportunity to help you.

This could be happening for 3 factors. Hardware (would give an overheating warning), network (conflicting servers, can't access and shuts down) or Insider version really.

As it is not accusing any warning, let's do a network test.

Get out of the insider version!

Launch the Xbox Insider Hub on Xbox One or a Windows 10 PC.

On the main landing page, select Settings.

Select Manage Devices and choose the one you want to remove from the program.

Select Done.

Then Use your cell phone it in router mode(hotspot), and connect your console to this cell phone's wifi network, please.

Check if it still turns off, if it continues then I advise you to call your warranty

Enter the link, register the console.

After, click on it, go to 'online service'. In the category put hardware and drivers and fill in the form with your data.

https://support.xbox.com/en-us/help/hardware-ne...

I'm Samy an independent advisor. Welcome to the community. How are you?

Reset the console to factory defaults, you won't lose anything but you will need to log in with your account again. Email and password are required.

Follow this path and select reset keeping games and app.

In 5 to 10 minutes you will finish reconfiguring your console

To reset the console>

Settings> System> Console Info> Reset Console

**Do not reset the console without having your login information such as email and password

If the problem persists, try reinstalling these games. If the problem still persists, I'm afraid the console will need to be sent in for repair.

Check console Settings>General>Sleep mode and startup to ensure the console isn't set to shut down after 6 hours of use. It's the very first option. I set mine to never turn off.

Hi and thanks for reaching Microsoft Xbox gamer's community. My name is Josef.
I'm an Independent Advisor and a Microsoft Xbox user like you.

Hope you're doing great today despite this Akeem

Is your Xbox Series S enough ventilated?

Unexpected shutdowns are related to over heating, you can check required distance in the link below :

"For proper ventilation and to prevent overheating, be sure that your console has a minimum of 4-6 inches of clearance on all sides. Do not place your console inside an enclosed cabinet. Make sure that none of the console’s vents are blocked"

https://support.xbox.com/help/hardware-network/...

I have a Series S too, purchased year and a half ago. Zero problems on it

I just make sure to ventilate it properly as explained above.

If maybe the issue persists I can advise you another two things to try before submitting a repair order:

1. Factory reset your console deleting local content

Go to Settings > System > Console info > reset and then select remove everything

2. In case you didn't try it, could be nice perform an offline update for your console. In that way Xbox system will be installed from scratch.
For this you need a USB and PC to format it and transfer files provided in the link below (with steps):

https://support.xbox.com/en-US/help/hardware-ne...