Xbox Series S randomly disconnects from 5GHz wifi, very high latency when on 2.4GHz. Need...

Hello!

My name is Dérek, I'm an independent platform consultant and I'm grateful for the opportunity to help you.

Giovian, the disconnect is caused because the console encounters an access restriction and so the connection drops. It's pretty common.

Below, I am sending the necessary configuration to have a clean connection with the live servers ok?

So you just need to configure your internet devices now.

They are unconfigured, so have access restrictions, causing these errors.

If you do not have knowledge, I advise you to contact the ISP that they will do for you

set a fixed ip for the console/PC, open the ports described below, disable and enable the UPnP function and disable the modem firewall, if you have a modem and a router the process has to be done on both devices.

Put console/PC IP in DMZ zone.

Port 88 (UDP)

Port 3074 (UDP and TCP)

Port 53 (UDP and TCP)

Port 80 (TCP)

Port 500 (UDP)

Port 3544 (UDP)

Port 4500 (UDP)

You can ask ISP(Internet Service Provider) for help

I remain at your disposal if you have any further questions.

You may want to check if your wireless is 2.4 or 5ghz combined.

Most routers use 1 wifi network across both 2.4 and 5ghz frequency bands. This can be an issue. 2.4ghz has a further range than 5ghz, and if using 5ghz the signal may drop causing a disconnect.

It should be possible via router wifi settings to separate the 2, effectively making your router have "2" wifi networks- one running 2.4ghz and one using 5ghz. They doing that, and connecting only via the 2.4ghz and see if the issue persists

Have you considered just getting a wi-fi extender or a powerline adapter? I use a powerline adapter in my house when I switch rooms with my Xbox and it’s great - the speeds aren’t as high as with 5ghz wifi, but I do get lower latency than on my 2.4ghz
wifi which does have range for some rooms. Also, powerline works great with my laptop when I have my Xbox connected to ethernet for game streaming to Windows 10.

Hi,

Do you have online gaming latency issues?

What are you using to measure your ping (latency)? If you're doing speed tests over the internet, this tests your connection speed to a local server over the internet, it has nothing to do with your WIFI.

The VM Suberhub 3 has both a 2.4Ghz and a 5GHz WIFI, make sure you're using the 5GHz for the best connection speed over your home WIFI.

The Xbox 360 internal wireless adapters do not support 5Ghz wifi bands, only 2.4Ghz.

The Black Xbox 360 external N wifi adapter supports 5Ghz.

5Ghz may support higher bandwidth (only helpful for LAN transfers and fiber/gigabit connections) but 2.4Ghz has more range.