Xbox Series S - Interacting with the Prime Video app stalls all app and games

Hello OverlordKronos9! I'm Kris and I'd be happy to help you with your question.

Sorry to hear you are having issues with the Prime Video App. As the full power cycle does not work, have you tried resetting the Xbox keeps apps and games, then trying to uninstall it?

It would help, if you told us which country you're in.

The Prime Video App is not available on Xbox in all countries. If your country is not (yet) supported, try switching the country and language of your console to English / United Kingdom.

Then find the Prime Video app in the Xbox App store and download it.

After the app is installed, switch the console back to your original country and language.

I fixed the problem. I solved again all of my app, games on my external storage except Amazon prime. And then you have to reboot your Xbox in the settings. Click on delete everything. So that nothing is more saved on it. Then restart, download the update
and then download prime video again. On my Xbox the prime app is now working !

It would help, if you told us which country you're in.

The Prime Video App is not available on Xbox in all countries. If your country is not (yet) supported, try switching the country and language of your console to English / United Kingdom.

Then find the Prime Video app in the Xbox App store and download it.

After the app is installed, switch the console back to your original country and language.

Thanks for that. I am in Canada, at someone's suggestion I changed my profile to show US but that didn't add the Amazon Prime Video app. On the Xbox interface I see "Go to App Store" but it is greyed out. The Xbox is connected to internet and I have an Xbox
Live account.

for me it's prime video app and FunimationNow app.