Xbox series S had a small drop and now I need to sign back in

Discus and support Xbox series S had a small drop and now I need to sign back in in XBoX on Consoles to solve the problem; Xbox series s had a small drop and the power cord got unplugged. when it was started back up it said it was Preparing and to not turn it off. I was... Discussion in 'XBoX on Consoles' started by Dylan Zink, Apr 7, 2024.

  1. Dylan Zink
    Dylan Zink Guest

    Xbox series S had a small drop and now I need to sign back in


    Xbox series s had a small drop and the power cord got unplugged. when it was started back up it said it was Preparing and to not turn it off. I was then sent to a menu with 6 square buttons with descriptions, I cant remember what the others did but on was factory reset. I'm 100% sure I pressed the B button then it started to Prepare again. and I have to sign back on. I don't know if It factory reset or not as I can't sign in my account this moment. just asking if it made me factory reset because it seems like it has

    FYI not the email the accounts on

    :)
     
    Dylan Zink, Apr 7, 2024
    #1
  2. The_Last_DJ Win User

    Xbox series S had a small drop and now I need to sign back in

    Hello Dylan Z! I'm Kris and I'd be happy to help you with your question.

    What is showing on the Series S at the moment? What is stopping you log into your account?
  3. Dylan Zink Win User

    Xbox series S had a small drop and now I need to sign back in

    the xbox acount isnt in my email and I would need ti get into contact with that person, in which I can't this moment. currently the xbox is on the sign in page
  4. The_Last_DJ Win User

    Xbox series S had a small drop and now I need to sign back in

    There are 2 resets, one that keeps games and apps and one that doesnt.
  5. Dylan Zink Win User

    Xbox series S had a small drop and now I need to sign back in

    I signed into one of the accounts, it had me go though half of ehat I had to when I set up the xbox for the first time. but everything seems normal. my two other accounts aren't signed into and I need to add them back and my homescreem is back to default.

    I'm still confused why it did this in the first place was it accidentally factory reset?
  6. The_Last_DJ Win User

    Xbox series S had a small drop and now I need to sign back in

    You will need to log in to move on.
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Xbox series S had a small drop and now I need to sign back in

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