XBOX series S Games will not download and Keeps saying "Installation Stopped"

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Respectfully,



Microsoft Community Moderator

Hello Isaias Cruz1,

Thank you for posting in Microsoft Community.

We understand that you're experiencing issues downloading games on your Xbox Series S. Let us check on this together and sort this out in timely manner for you to get back to gaming.

Based on your description, you are getting an error message: "Installation Stopped." You may try the to check the Xbox Network and troubleshooting below. Let us know the details after you performed these:

• Kindly go to Xbox Console's Settings.
  
• Select Network and Network Settings.
  
• Look for NAT Type.
  
• Please reply with a screenshot or picture of the Xbox Network.
  

We will check if there are any issues with your Xbox Network, you may try to select the Test Network first before you take a screenshot. Error messages/code can help us determine the issue with your network.

One possible solution you can try is to clear the cache on your console. Here's how you can do it:



1. Press and hold the Xbox button on your controller to open the guide.

2. Select "Profile & system" > "Settings" > "System" > "Storage".

3. Highlight your storage device and press the "Options" button on your controller.

4. Select "Clear local saved games".

5. Select "Yes" to confirm.

Other troubleshooting you may try: Troubleshoot game or app installation problems on your Xbox console | Xbox Support



After clearing the cache, try downloading the games again and see if the issue persists. If the issue still persists, let us know. Kindly let us know, if there is any misunderstanding or clarifications of our description by sending us a reply.

Sincerely,



Microsoft Community Moderator

Good day Darhyl.

I have tried to clear my local saved games, the game still downloads but stops at 42.8% and stops the installation.

I have also done a reset on my Xbox and it still won’t download, every time I go into the game, cause it says needs an update and I do the same process but just keeps stopping the installation at 42.8%

I have tried on both my Xbox x series and Xbox one.

If I go to Microsoft store it play game cause I have it.

I have the disc of skylanders imaginators.

Need further assistance with this issue, thanks Darhyl

This exact issue was happening on my Xbox generation 1 so I went out today and bought a brand new Xbox series S. The same exact problem is occurring. My networks speeds according to the Xbox are 740 mbps download and 300 upload. Each game will get between 10% and 70% finished then just pause and say installation stopped. Please provide a fix to this

Earlier today I tried playing the game "Ark Survival Evolved" and the game wouldn't launch and had no error message... I decided to reset my console (Xbox One S) but keep all games and apps... Now the game is in my queue for download/update but it keeps saying installation stopped

I have been having the same problem on xbox one and im not really sure how to fix it