Xbox Series S doesn`t load some games from Game Pass

Ivan Nazarenko · Jul 1, 2022

Hi, I have a problem with my Xbox. When I try to play certain game, it just start the eternal loading. For example, Assassin`s Creed: Origins. After a warnings about epilepsy, sounds in game are gone and when I try to start the new game, the black screen appear and... the end. I had the same problem in Prey, Resident Evil: Biohazard, The Outer Wilds, Elite: Dangerous, Hades, Mortal Combat 11. I met this issue only in these games, others works just fine.

I`ve already tried to perform a power cycle, clear a cache, reset a console. Nothing helped me

:)

Lucas Lauer

In this case, I would recommend you to try to test your console using a wired internet connection if possible. If the issue persists even on a wired connection, I would say your console is faulty and needs to be serviced. Is it still on the warranty?

Ivan Nazarenko

All games are being saved on the internal storage, I don`t have any external storage,

BresciaPC

Hello, i think the best way to solve this problem is to restare the firmware

I had this problem some days ago and now it works after the restore

Ivan Nazarenko

Wired connection didn`t solved the problem.
Yes, it is still on the warranty, but I live in Ukraine, and not sure if shop, where I bought it works now. They could be temporary close because of war.
Anyway, thanks for help.

Lucas Lauer

You are welcome. I'm really sorry about this.

If you need anything else or have any question, please let me know.

Else, have a great week despite the situation. All respects, my friend.

Xbox Series S doesn`t load some games from Game Pass