Xbox Series S audio cuts in and out and also crackles

Discus and support Xbox Series S audio cuts in and out and also crackles in XBoX on Consoles to solve the problem; Ive had the Xbox Series S for about a month now and I had no issues until yesterday. I had my headset plugged into the controller and while wearing it... Discussion in 'XBoX on Consoles' started by juicybread9366, Mar 14, 2023.

  1. Xbox Series S audio cuts in and out and also crackles


    Ive had the Xbox Series S for about a month now and I had no issues until yesterday. I had my headset plugged into the controller and while wearing it I noticed the audio will cut in and out and before it cuts out the audio will get crackly. it does this no matter the game or app I have open. I've had this headset (Astro A10) for about a week and didn't experience the issue until yesterday and I tried my other 2 headsets (both turtle beach) to make sure its not my new headset and both of the headsets also had the audio cutting in and out and crackling, which those headsets have never had that issue. I've tried cleaning out the headphone jack on the controller, I've updated the controller, I've tried everything Google suggested before making this post here except buying a new controller because I do not have that money. I'm just not exactly sure what I should do next, my Xbox is still essentially new so I'm not sure if Microsoft can just send me a replacement controller? I'm just at a loss on what to do next

    :)
     
    juicybread9366, Mar 14, 2023
    #1
  2. Geri M. Win User

    Audio in headset crackles and cuts out

    Hi Leo Ascendent,

    We haven't heard from you in 72 hours, so we assume that your issue has already been resolved. We will not be monitoring this thread moving forward so, if you need further assistance, please create a new thread to discuss these concerns by clicking this link: Create a new question or start a discussion (microsoft.com)


    [​IMG]




    Thank you for your understanding.



    Kind regards,



    Xbox Forum Moderator

    Microsoft Community
  3. Geri M. Win User

    Audio in headset crackles and cuts out

    Hi Leo Ascendent,



    We hope you are doing well today. Welcome to the Xbox Community.

    Thank you for reaching out to Xbox Forums. We understand that many users are attempting to broadcast their party chat audio via their Twitch broadcast.

    We have this CHAT, AUDIO, BROADCAST ISSUES resolution: Kindly check if this would be applicable to your concern.

    In order to broadcast party chat audio, you will need to enable this feature in the Guide when broadcasting via Twitch. Once enabled, each participant in the party will then have the option to opt-in to their audio being broadcast. The additional party members will need to be on an Xbox console or using party chat via Gamebar on PC. There is currently no option for users on the Xbox mobile app to allow their party chat audio to be broadcasted.



    I have also included links to recent updates using the Twitch app on Xbox. Please take a look for further details



    Xbox Broadcasting: With the latest Microsoft Xbox update, streamers will no longer need the Twitch App on Xbox to broadcast and can instead go live in less time by broadcasting directly from their Xbox console. This update started rolling out November 16th and will be available to all streamers by the end of 2022.



    How to live stream on Xbox: To stream from a live streaming provider on Xbox Series X|S and Xbox One, download the app for the provider you want to use. Press the Xbox button  to open the guide and select Store > Apps. Find and select the app, and then select Install.



    If you are still experiencing issues after using the supported platforms, please let us know and we can continue to investigate the issue.

    We will be glad to follow up and help you.

    Sincerely,



    Xbox Forum Moderator

    Microsoft Community
  4. RobertBrown(: Win User

    Losing stable connection while gaming online

    i have a problem with my controller and turtle beach stealths 600’s series 2 disconnecting from my Xbox at random when I’m playing a game my audio starts getting all crackled and then lags and then disconnect from my Xbox.
  5. JasonNaparalla Win User

    Dolby Atmos App - When will it be updated

    I sure hope they fix their audio for the next gen xbox. Having a full 7.2.4 system , its irritating I cant use atmos for gaming because of the constant cracking and audio cut out . Next gen gaming will need to take advantage of atmos audio. It's sad that
    a company like MS cant get their coding done correctly on it's own system. I have a pioneer lx 50 . Even uncompressed 7.1 cuts in and out frequently, but without the crackling of atmos
  6. Moonlord-C8A3F7C0-F1 Win User

    Adapter/Headset issues persist after April update

    For me the update seems to have improved things but not cured them entirely.

    I still get a bit of audio crackling/cut-outs. It doesn't happen as frequently or severely as before but it's still there at times.

    I also haven't had a controller disconnection since the update *crosses fingers*.
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Xbox Series S audio cuts in and out and also crackles

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