[Xbox Series S All Digital] Console Boots, Black Screen, Troubleshooter Won't Open

Discus and support [Xbox Series S All Digital] Console Boots, Black Screen, Troubleshooter Won't Open in XboX Insiders to solve the problem; Sorry if this post is informal or has been made before. I've never used Reddit before, and joined just to ask this, because I'm completely stumped. I... Discussion in 'XboX Insiders' started by /u/PaperPkchu, Jan 5, 2021.

  1. /u/PaperPkchu
    /u/PaperPkchu Guest

    [Xbox Series S All Digital] Console Boots, Black Screen, Troubleshooter Won't Open


    Sorry if this post is informal or has been made before. I've never used Reddit before, and joined just to ask this, because I'm completely stumped. I joined the Insider Program a few months ago on my Xbox Series S (All Digital Edition), and updated my system to the preview version. It's been running fairly fine without many issues, except one minor issue I ran into a few days ago, where pressing A on an app or game wouldn't open it. Besides that, though, it's been fine.

    ...until today. Last night, I finished playing a game like usual, closed it, and turned off the console. Today, I tried turning on the system, and it opened up to the start-up sound... and a black screen. I tried to switch the HDMI cable, use different ports, and even hard reset + power cycled the console a few times, but to no avail. I followed the instructions for performing an offline system update, but when I got to the part where I'm supposed to open the troubleshooting menu by holding the sync and power button until the 2nd noise and letting go, it... just showed a black screen again.

    I'm not really sure what's going on here. Is this the result of a failed update? The console JUST went out of warranty a couple months ago, so sending it in to get it repaired would be pretty expensive when I can get a new console for just a little more than the price to get it repaired. Any advice on both, what could have caused this, and how I could possibly fix it? Thank you a lot for the help, if any.

    submitted by /u/PaperPkchu
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    /u/PaperPkchu, Jan 5, 2021
    #1
  2. - AJ - Win User

    When i turn on my xbox, the tv says that there is no signal. What do i do?

    My apologies, I forgot to add this:

    * If you have an all-digital console like the Xbox One S all-digital edition or the Xbox Series S, you can do the display reset and bring up the startup troubleshooter using holding the BIND button only.
  3. ngocphi Win User

    dlc

    He means which console

    Xbox one s or series s

    And yes there is a difference in troubleshooting steps

    One is digital unless you got the digital edition xbox one s and one is disk
  4. JacobKimbel Win User

    Xbox troubleshooting

    Xbox one series s, it is not part of the insider program, the screen reads: preparing console, it loads up to 61% and freezes on 61%. No other devices. And my xbox was taking basically 12 years to boot up this morning and so I did a power reset and that didn't work and a couple times the green xbox one screen would pop up and 5 minutes later disappear to a black screen.
  5. StuartATrueRed Win User

    Xbox One Series S - I'm confused

    You have names mixed up. There are no consoles named the Xbox One Series S or Xbox One Series X.

    The Xbox One/One S/One X all have a disc drive.

    The Xbox One S All Digital Edition does not have a disc drive.

    The Xbox Series X has a disc drive.

    The Xbox Series S does not have a disc drive.

    All the consoles can play backward compatible games. The Series S and One S all digital edition can only play games digitally downloaded.

    The other consoles can play games from disc and from digitally downloaded,

    I hope this clears things up for you.
  6. ngocphi Win User

    Is my xbox from the series one or s

    There is no One is series consoles

    Xbox one games are not listed by x or s

    They are all xbox one games

    Series consoles are xbox series s or x that's it

    Digital or disk thata all the options you get
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[Xbox Series S All Digital] Console Boots, Black Screen, Troubleshooter Won't Open

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