Xbox Series S, 1914 controller disconnect if USB port use for charge NOT console accessories

Xbox One accessories and peripherals will be compatible with Xbox Series X. As to whether the rechargeable battery packs are compatible with an Xbox Series X controller, that has not yet been revealed at this time, to my knowledge. However, the new controller
will use USB-C for its charging port instead of the Play & Charge Kit's Micro-USB plug.

Hi,

Seems to me you bought a Series X|S controller? To tell the difference, the new controllers have an additional 'Share' button, a more refined along with a non-slip surface on the rear of the controller.

The Series X|S has a different battery compartment so the 'Stealth' batteries won't fit. In addition, the new controllers use USB-C for charging. The Venom charging station was designed for the Xbox One controller that uses a Micro USB connector. You can't attach Micro USB to a USB type C port.

Hey there!

Sorry to hear you're having controller issues. Are you using a supported
Xbox One USB accessory? Additionally, we recommend checking out the troubleshooting guide for

Xbox One controller disconnects or doesn't work.

Let us know how it goes and if you're still seeing issues!

No matter what I do I can’t seems to get the profiles to show correctly I have tried all the steps. I guess it’s not too big of a deal because I can still use my profile just they reset sometimes like that but the controller works fine. I guess nothing works perfectly so I’ll deal with it.

I do have another question though. In the Xbox support it says to charge the controller with a USB port on the computer. Well I am out of USB ports on my computer but I do have a USB hub plugged into an available USB c port on my computer. I have the charging dock plugged into a USB 2.0 port from the hub. Is this ok or does it need to be directly connected to the computer USB port.

use the plug n play charge kit, plug into any usb port for it to charge, done. i bought the series controller for pc, but couldnt get the usb c charging kit, so i got the original xbox one plug n play and use a spare usb c cable i have, works a charm.

no xbox required.