Xbox Series One X Custom Controlled Turns On But Won’t Respond Otherwise

Discus and support Xbox Series One X Custom Controlled Turns On But Won’t Respond Otherwise in XBoX on Consoles to solve the problem; So like the title says I’ve got a custom controller for my Xbox Series One X and while the controller will turn on and off no other buttons respond... Discussion in 'XBoX on Consoles' started by Austin _, Nov 28, 2023.

  1. Austin _
    Austin _ Guest

    Xbox Series One X Custom Controlled Turns On But Won’t Respond Otherwise


    So like the title says I’ve got a custom controller for my Xbox Series One X and while the controller will turn on and off no other buttons respond besides the pairing button, I tried repairing it with the buttons and no response. Even when plugging it in via USB it’ll do the vibrate to confirm it’s plugged in but no other response from the buttons. I haven’t dropped it or damaged it in anyway, and it worked fine literally 20 minutes before this started. Any help on how to try troubleshooting this would be great, I’ve already tried power cycling the controller and the Xbox, I saw some suggest in other threads to try updating the controller but I don’t know how to do that when the controller won’t respond in any way

    :)
     
    Austin _, Nov 28, 2023
    #1
  2. Sodangidni Win User

    Xbox Series One X Custom Controlled Turns On But Won’t Respond Otherwise

    Thank you, Austin.

    Can you open the Xbox Accessories App on your PC and review if your controller needs a firmware update?

    In case the Accessories app is not installed, you can open the Microsoft Store and install it from there.

    Make sure to not move the cable or the controller when starting the update if one is found.
  3. Austin _ Win User

    Xbox Series One X Custom Controlled Turns On But Won’t Respond Otherwise

    Checked, it did have an update, did not fix the issue however. Same response where nothing happens with my Xbox. I checked and the Xbox has no updates available and my backup controller that originally came with my Xbox works just fine as does the controller app on the Xbox app on my phone
  4. SwordofWhedon Win User

    Xbox Series One X Custom Controlled Turns On But Won’t Respond Otherwise

    Buy custom do you mean one from the design lab? One that someone painted or modified for you? Or some controller that someone built for you from scratch?
  5. Sodangidni Win User

    Xbox Series One X Custom Controlled Turns On But Won’t Respond Otherwise

    Hello, Austin. I'm Arturo, and I'll be glad to provide assistance with your inquiry today.

    Is a Design lab controller the one you have, or what do you mean by a custom controller?

    Besides that, I would like to ask if you tried connecting your controller to a different device, like a Windows PC via USB.
    Is the controller recognized by the PC, or do you experience the same behavior?

    I'll remain attentive to your answers.

    Regards,

    Arturo.
  6. Sodangidni Win User

    Xbox Series One X Custom Controlled Turns On But Won’t Respond Otherwise

    Hi, Austin.

    After performing the update, does your controller turn on without the USB cable, or this behavior didn't change?
Thema:

Xbox Series One X Custom Controlled Turns On But Won’t Respond Otherwise

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