Xbox Series controller shuts off while using Crunchyroll App using a Headset every 10...

Discus and support Xbox Series controller shuts off while using Crunchyroll App using a Headset every 10... in XBoX on Consoles to solve the problem; This seems to happen only when I'm using the Crunchyroll app. Everytime I watch anything on Crunchyroll with my headphones plugged in my Xbox Series... Discussion in 'XBoX on Consoles' started by EvilLancer, May 21, 2023.

  1. EvilLancer
    EvilLancer Guest

    Xbox Series controller shuts off while using Crunchyroll App using a Headset every 10...


    This seems to happen only when I'm using the Crunchyroll app. Everytime I watch anything on Crunchyroll with my headphones plugged in my Xbox Series X|S controller it always shuts off after 10 minutes. I've tried every possible solution, even talking to the Crunchyroll rep but she said it's a Microsoft issue. I contacted Microsoft and was told it's a Crunchyroll issue. I'm not gonna play this back and forth middleman game because if that's the case, they're both at fault. It even shuts off when it's plugged in with the USB-C cable. Works fine with all the other apps but not Crunchyroll.

    :)
     
    EvilLancer, May 21, 2023
    #1
  2. SwordofWhedon Win User

    Xbox Series controller shuts off while using Crunchyroll App using a Headset every 10 minutes. Why?

    The controller will time out after 15min of inactivity if not on usb power

    There is no way to disable this
  3. ImAice Win User

    Xbox Series controller shuts off while using Prime Video App using a Headset.

    Hi! My name is Pam. I'm an Independent Advisor and I'll be glad to help you today.

    I'm sorry to hear that. I've encountered the same to be honest and I don't think it has something to do with our controller or a setting on our Xbox console as it's happening to just that app.
  4. Shellshock75 Win User

    Controller shuts off while using streaming apps

    I am curious, why would I ask Bethesda about this problem?
  5. Francia J. Win User

    Controller shuts off while using streaming apps

    It may mean that it's the console since it's happening with all controllers as you have mentioned. We need to reset the console keeping your games and apps to delete any corrupted system data that may be causing the issue. Don't worry because as long as you're connected to Xbox Live your saved progress, games, will not be deleted. It will remove all of your accounts but you can add all of them later on.

    Press the Xbox button to open the guide.

    Select Profile & system > Settings > System > Console info.

    Select Reset console.

    Reset and keep my games & apps.
  6. Francia J. Win User

    Controller shuts off while using streaming apps

    I'm sorry, that was on me. I'm a bit lost earlier. For the last resort, kindly reset your console removing everything.
Thema:

Xbox Series controller shuts off while using Crunchyroll App using a Headset every 10...

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