Xbox Serie S, started blinking when i shut it down

thank you for the help L4c3rd4
i found a otherway around it to get it worked.
i do a full shutdown trough the setting menu than it shutdown without any problem for now

Awesome! Glad to know it worked, and thanks for the feedback.

Cheers.

Hey L4c3rd4, im good and healthy, how are you?

It's when i want to shut my console self down, it keeps blinking than when it official must be off, the controller stays on. the blinking stops between 5 and 15 minutes, than the console is fully shutdown.

The console starts normal when i turn it on again.

The console doesnt turn itself off when im on dashboard, playing games or watching youtube or disney+
It started all after i updated yesterday the firmware of my microsoft xbox wireless headset.

Hello dear Gamer, first it's a pleasure to be able to help you today.

My name is Vinicius.

I am a gamer and independent advisor on the XBOX community platform.

Hey N3TMASK, how are you today? Hope you're well.

Can you give more detail about what's happening?

Does your console turn itself off? Doesn't it turn on?

That's nice, I'm well my friend, thanks for caring.

I see. Well, let's try this on your console, might help.

***Before doing that, make sure you know all your account's email addresses and passwords, and also, if you share accounts, make sure that the account you have set as home console, has at least 1 switch chance left, because you will have to add all your accounts again and set that one account you share as home console once more too.

1. Turn off your Xbox completely by holding the power button for 10 seconds. Unplug it from the wall, wait for 1 minute, and plug it back.

2. Press and hold the Sync button.

3. Press the power button, and keep holding the Sync button.

4. Keep holding the Sync button, until the troubleshooting menu appears.

5. Select the option "restore this xbox" and choose keep my games and apps.