Xbox sent in to get repaired and game never came back

Discus and support Xbox sent in to get repaired and game never came back in XBoX Games and Apps to solve the problem; I recently sent in my Xbox to get fixed and I had to leave the game inside because I couldn’t get the game out, The game was NBA 2K 23 and I spent at... Discussion in 'XBoX Games and Apps' started by Braccini Family, May 20, 2023.

  1. Braccini Family
    Braccini Family Guest

    Xbox sent in to get repaired and game never came back


    I recently sent in my Xbox to get fixed and I had to leave the game inside because I couldn’t get the game out, The game was NBA 2K 23 and I spent at least $70 on that game and is there any way I could get it back because I couldn’t get it out to begin with.

    :)
     
    Braccini Family, May 20, 2023
    #1
  2. DeniqL Win User

    Xbox sent in to get repaired and game never came back

    Hi,Braccini ! I'm Luis, a fellow Xbox Gamer . Thanks for reaching us out here.

    Unfortunately that is why you are told to Send only your non-working product :(

    Microsoft is not responsible for the loss of any additional products or accessories (such as a power supply, controller, or game disc) that you included with the product when you sent it in for service.

    But since that was the problem in the first place I would try to contact support and see if there is any workaround

    https://support.xbox.com/contact-us
  3. Folkins Win User

    Xbox sent in to get repaired and game never came back

  4. Miss Kleo Win User

    Sent in console for repair - Came back dead

    Hey Doominatorx6! I'm sorry to hear about the whole experience! As Positive said, you'll need to contact

    phone support     about this issue. I'd suggest having SR numbers for previous repairs at the ready so the agent can reference those when helping you out. You can also check out
    warranty information for a better idea of where you're at!
  5. Mode-D444274A-2465-4 Win User

    Sent in console for repair - Came back dead

    You might want to call 1-800-4MY-XBOX and tell them this whole situation for full help
  6. Crypto Blake Win User

    Refused repair - Xbox One S won't power up

    I had the same issue with one of my Xbox one s but I sent it in for repair and mine came back to fix.
Thema:

Xbox sent in to get repaired and game never came back

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