Xbox S says that the Xbox X/S game isn’t compatible with my console.

Discus and support Xbox S says that the Xbox X/S game isn’t compatible with my console. in XBoX Games and Apps to solve the problem; Hi! I purchased Jedi Survivor X/S on the Xbox website. When I tried to install the game a message popped up on my Xbox that said “Sorry, this game or... Discussion in 'XBoX Games and Apps' started by Shweta Raje1, Oct 30, 2023.

  1. Shweta Raje1
    Shweta Raje1 Guest

    Xbox S says that the Xbox X/S game isn’t compatible with my console.


    Hi! I purchased Jedi Survivor X/S on the Xbox website. When I tried to install the game a message popped up on my Xbox that said “Sorry, this game or app isn’t compatible” with the error code (0x87e10011). I have an Xbox S so I don’t see why this error would pop up. I tried restarting my console and removing and re-adding my account from the Xbox but nothing has worked. Anyone know what’s going on?

    :)
     
    Shweta Raje1, Oct 30, 2023
    #1
  2. ngocphi Win User

    Xbox one series x problem

    There is no xbox one series x

    The series consoles are a completely separate from.xbox one

    You just Confuse people by saying it

    Ita xbox series s /x thats it

    When talking about system requirements

    Xbox one games work with xbox one games there is no requires xbox one s or x

    It's just xbox one

    Now with series games physical games are only compatible with series x

    This does not include xbox one x or s

    Digital games are compatible with series s or x but must be stored on nvme storage card or internal drive
  3. Smwutches Win User

    Xbox S says that the Xbox X/S game isn’t compatible with my console.

    Sound like you have a One S, not a Series S. That game hasn't been released on the One so it won't work on that console.
  4. ngocphi Win User

    Xbox Series X/S games "not playable on this device" on brand new Xbox One X

    Because xgu is for the series consoles too.

    I don't think you get how xbox one games work

    Therr is no games that say only compatible for xbox one x

    Only optimized for xbox one x and those are clear and they don't say incompatible with xbox one s

    All xbox one games are compatible with xbox ones regardless of model except for the all digital xbox one s that's a given since those don't come with bluray drives



    whenever you get the UHD textures for one x is not a requirement it's extras

    Vs the current labeling which ms announced awhile ago

    Compatible with s /x noone refers to xbox one compatibility as s or x

    Because regardless of model all xbox one games are compatible.

    Again why would you think a 10 year old console work with a game that 5 year old pcs have trouble running

    That would be like asking it to run a larrabee gpu
  5. ngocphi Win User

    Just Dance support for Xbox series S

    Well first there is no series s with a bluray drive

    Xbox one s does and that isn't a series s

    Xbox one games are compatible with xbox one games whenever it is one x or s

    Series consoles are just xbox series NOT one s or x

    They labeled series consoles that way for a reason to differentiate xbox one games from series games
  6. ngocphi Win User

    GTA V xbox one X|S version

    Xbox one isn't xbox one s or x compatible they are all compatible it's only the x that has some enhancements but generally the game will download on any xbox one

    Series x is just xbox series s or x

    Not xbox one s
Thema:

Xbox S says that the Xbox X/S game isn’t compatible with my console.

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