Xbox s repair USB port - can’t find a working contact for customer service

Discus and support Xbox s repair USB port - can’t find a working contact for customer service in XBoX on Consoles to solve the problem; I bought grandson Xbox s December 17, 2021. The USB port needs replaced. It was under warranty when I first started trying to contact customer service.... Discussion in 'XBoX on Consoles' started by Brenda Freeman, Dec 26, 2022.

  1. Xbox s repair USB port - can’t find a working contact for customer service


    I bought grandson Xbox s December 17, 2021. The USB port needs replaced. It was under warranty when I first started trying to contact customer service. Customer Support is non existing as far as I can find. Keep running in circles with trying to contact any areas for support. Someone please help with contact information for repairing USB port.

    :)
     
    Brenda Freeman, Dec 26, 2022
    #1
  2. Smwutches Win User

    Xbox s repair USB port - can’t find a working contact for customer service

  3. XBF Crystal P Win User

    External hard drive problem

    Hi there Shockwave,

    Thanks for the reply and update on the issue. If the hard drive works on the PC, but not the console. I recommend to test the ports on the console with another USB or try to connecting your controller to ensure if the ports are functioning properly on the
    Xbox console.

    If the issue persists, I recommend to contact Customer Support for further assistance or visit the
    Device service and Repair
    site.



    Give this a try and let us know the results.
  4. XBF Crystal P Win User

    Xbox One Kinect plug broke-Back of console

    Hi there Dave,



    Thanks for reaching out! I'm sorry to hear about the issue with the Xbox One USB Port.

    For any device issues, I would recommend to
    contact Customer Support
    for further assistance or visit the Device service and Repair
    site.

    Hope this helps.
  5. Internet Expert Win User

    Charge and Play on Elite Controller

  6. Demonica88 Win User

    HUGE problems with Xbox One X

    Thanks for everything.

    I tried the USB reset last night and it did not worked at all.

    I have one more question...

    You gave me a contact us link to follow for the repair but i'm from Montreal, Quebec, Canada and the steps you gave me once i'm on the contact us page do not work. Do you know where I can find a direct customer services phone number or I have to do the request
    online with the xbox serial number?
Thema:

Xbox s repair USB port - can’t find a working contact for customer service

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