Xbox S has gotten very very slow

nebslp · Dec 10, 2017

When turning on my xbox one s, it takes ~5 minutes to get to to the home screen.

when the green logo finally appears when booting up, it displays a few frames, pauses, then a few more frames, pauses again, etc.

eventually (in ~1 min) the animation smooths out.

then it tells me cortana took too long to start eventually.

i've tried resetting the machine to factory.. and not automatically taking my settings from my old x-box.

I've done the update - after about 10 times failing it finally worked - and i am now at the latest OS release (released dec 7th 2017). no difference..

hardware issue?

:)

ZTROOPER16 · Dec 10, 2017

Very very very slow download

Is your PC on a hardline. wireless thing get less download rate.

Lofty Who · Dec 10, 2017

Very very very slow download

There is no service alert out, well not according to Xbox.com.

I signed out of Xbox LIVE about 1 hour ago after downloading 2 games and didn't have no issues so I don't think it's the servers.

Have you checked the status of your broadband provider or run a speed test just to make sure everything is ok your end?

WPAK · Dec 10, 2017

Hi there,

since you already tried a factory reset, I would advise contacting Xbox Support to see if it might indeed be best to have the console repaired or not.

To contact Xbox Support use the Phone or Microsoft Support Chat option at Contact Us | Xbox Support

WPAK

Hi there,

since you already tried a factory reset, I would advise contacting Xbox Support to see if it might indeed be best to have the console repaired or not.

To contact Xbox Support use the Phone or Microsoft Support Chat option at http://support.xbox.com/contact-us

XBF Mohammed C

Try to turn off the console and remove the power cord; wait for 1 to 2 minutes before plugging it back in and turn on the console!

Then, I would strongly suggest trying the troubleshooting steps below:

Settings > Network Settings > Advanced Settings > Alternate Mac Address > Clear

Then select System > Settings > devices and streaming > blue ray > persistent storage > clear three times > restart console.

Also, It would be great if you can delete the local save of the game.

If the issue persists, try to soft reset the console!

L4c3rd4

Hello dear Gamer, first it's a pleasure to be able to help you today.

My name is Vinicius.

I am a gamer and independent advisor on the XBOX community platform.

Hey mate, how are you today? Hope you're well.

So, since you hard reset it multiple times, and it not does the trick, that might be an issue with your HDD of your console.

Which model is your xbox? Is it still on warranty?

What you could do as a last resort is to get your console on the troubleshooting mode:

Turn the console completely off

Hold the sync button and press the power button.

Hold the sync button until the the troubleshooting menu appears.

Then, choose the restore this console option.

[IMG]

FirstRespond3r

Found the fault .. Google DNS

Used OpenDNS and Xbox one speed tests are now closer to my actual speeds. Deleted BF4 and re-downloaded it and it downloaded in no time at all.

Tried to see if this fixed it for PS4 as well... No such luck. PSN servers truly are terrible.

FirstRespond3r

I'm thinking it's the baby monitor interfering with the wifi. It's in the same room as the Xbox.

Xbox S has gotten very very slow