Xbox S downloading issue

Discus and support Xbox S downloading issue in XBoX on Consoles to solve the problem; Hey, I'm having an issue where both my Xbox's are unable to download anything, even though it's connected to Lan or WiFi. I'm able to run a speed... Discussion in 'XBoX on Consoles' started by FireballSenior, Nov 17, 2023.

  1. Xbox S downloading issue


    Hey,

    I'm having an issue where both my Xbox's are unable to download anything, even though it's connected to Lan or WiFi.

    I'm able to run a speed test via settings and get results, but a wireless or wired connection doesn't seem to fix my issue or get the Xbox to start downloading.

    I've restarted by Xbox S, disconnected it from WiFi and factory reset it.

    internet issue is only on the xbox, all other devices on the wifi are not affected.

    I tried manual DNS 8.8.8.8

    I tried clearing the MAC

    No joy!

    Any possible solutions?

    :)
     
    FireballSenior, Nov 17, 2023
    #1
  2. RafalRafalski Win User

    XOX/ XSX slow internet connection

    "I think the issue is that, if your total download speed for you internet is "60Mb/s. Upload 8 Mb/s,"

    and you connect a PC that uses 40Mb/s, a PC that uses 10Mb/s, and then another PC that uses 10Mb/s,
    your download speed will be maxed out."

    My PC's does not use 40Mb/s or 10 Mb/s because they are turned off. They don't download anything, It is a problem of Xbox live which is limiting my download speed on XSX.
  3. Renatodibi Win User

    Xbox S downloading issue

    Hi Fireball.

    My name is Renato.
    I'm an Independent Advisor and a Microsoft Xbox user like you.

    Despite all devices connected to your modem functioning correctly, it seems very unusual that 2 consoles would have the same issue. There are no issues with the servers, so it's a local problem. My initial advice is to rule out account issues, which I assume are the same on both consoles. To do this, you should try connecting at least one of the two console to an alternative connection, perhaps using the one on your smartphone as a hotspot. If you can initiate the downloads, then it's a problem between the consoles and the modem, and in that case, you might check for modem firmware updates or try resetting it.

    Kind regards
    Renato
  4. Francia J. Win User

    Xbox S downloading issue

    Hi, I hope you're doing great despite the issue you're experiencing. I am an Independent advisor and I am here to help you in regard to your concern.

    Kindly perform an extended powercycle and reset your network hardware by following the steps below:

    1. Unplug the power cable from the back of the router, modem, or gateway for 5 minutes. If you have a router and a modem, unplug the power cable from both devices.

    2. Press and hold the Xbox button on your console for 10 seconds or until it turns off then wait for 2 minutes before turning it on again.

    3. After 5 minutes, plug the modem or gateway in first, and wait for all the lights to return to their normal state.

    4. If you are using a router, plug in the router and wait for all the lights to return to their normal state.

    Also, if that didn't work, do you have an external hard drive plugged into your console?
  5. MonkeyGamr Win User

    Error Code 8015000A

    Also, I’m having the same issue playing my 360 games on my Series S, my Xbox Live account won’t download onto any 360 game on my Series S.
  6. William Splawn Win User

    Why will games not go to the download queue and download on my Xbox series s.

    I connected my Xbox series s to my mobile 5g hotspot and it did not resolve the issue. The games that I selected to download never got added to the queue to start downloading.
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Xbox S downloading issue

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