Xbox rewards wont deposit to account.

Discus and support Xbox rewards wont deposit to account. in XBoX Rewards & Social to solve the problem; Hello, For awhile now I have pending rewards credits that wont deposit to my account. It says I need to update my billing, which I have but it still... Discussion in 'XBoX Rewards & Social' started by BIGBENx69, Oct 20, 2016.

  1. BIGBENx69
    BIGBENx69 Guest

    Xbox rewards wont deposit to account.


    Hello,

    For awhile now I have pending rewards credits that wont deposit to my account. It says I need to update my billing, which I have but it still doesn't work. Please help.

    Thanks,

    Ben

    :)
     
    BIGBENx69, Oct 20, 2016
    #1
  2. RobertboiOfGasT
    RobertboiOfGasT Guest
    Points for 6 months signup!

    I haven't been given my reward points for renewing my xbox live membership and I have 1500 pending points that wont deposit into my account
     
    RobertboiOfGasT, Oct 20, 2016
    #2
  3. MidnightRacer56
    MidnightRacer56 Guest
    8,550 credits but it wont let me deposit them?

    Hi i have 8,550 credits in my xbox live rewards and it has not been deposited in to my account and it wont let me request a deposit any idea why?
     
    MidnightRacer56, Oct 20, 2016
    #3
  4. XBLRewards8
    XBLRewards8 Guest

    Xbox rewards wont deposit to account.

    Hello BIGBENx69,

    There is currently an internal issue with the data stored for your account which is preventing a deposit. Our deposit process cannot correctly determine the primary billable account to deposit into for your Microsoft Account, and thus aborts the process.
    This is an issue that we are working on resolving with another team. At the moment, we have not received a estimate on when this problem will be resolved. To be clear, this is a data issue, and not the result of any faulty user input. The prompt asking you
    to update your information is a symptom of this error, and adjusting your information will, in most cases, not resolve this issue. We apologize for the inconvenience.
     
    XBLRewards8, Oct 20, 2016
    #4
  5. RobertboiOfGasT Win User

    Points for 6 months signup!

    I haven't been given my reward points for renewing my xbox live membership and I have 1500 pending points that wont deposit into my account
  6. XBLRewards8 Win User

    Xbox rewards wont deposit to account.

    Hello BIGBENx69,

    There is currently an internal issue with the data stored for your account which is preventing a deposit. Our deposit process cannot correctly determine the primary billable account to deposit into for your Microsoft Account, and thus aborts the process.
    This is an issue that we are working on resolving with another team. At the moment, we have not received a estimate on when this problem will be resolved. To be clear, this is a data issue, and not the result of any faulty user input. The prompt asking you
    to update your information is a symptom of this error, and adjusting your information will, in most cases, not resolve this issue. We apologize for the inconvenience.
  7. XBLRewards8 Win User

    Why?

    Hello xombie08,

    There is currently an internal issue with the data stored for your account which is preventing a deposit. Our deposit process cannot correctly determine the primary billable account to deposit into for your Microsoft Account, and thus aborts the process.

    If Xbox Live Rewards is unable to deposit into your account for some reason, as long as you have not opted out to make the transition to Microsoft Rewards, any undeposited Xbox Live Rewards Credits and unredeemed MyVIP Gems will be automatically converted
    to Microsoft Rewards points and be added to your Microsoft Rewards account to redeem for whatever you choose from the Microsoft Rewards catalog.
  8. XBLRewards8 Win User

    rewards issues

    Hello STRETCH 0891,

    There is currently an internal issue with the data stored for your account which is preventing a deposit. Our deposit process cannot correctly determine the primary billable account to deposit into for your Microsoft Account, and thus aborts the process.

    If Xbox Live Rewards is unable to deposit into your account for some reason, as long as you have not opted out to make the transition to Microsoft Rewards, any undeposited Xbox Live Rewards Credits and unredeemed MyVIP Gems will be automatically converted
    to Microsoft Rewards points and be added to your Microsoft Rewards account to redeem for whatever you choose from the Microsoft Rewards catalog.
  9. XBLRewards8 Win User

    Error-Mail with Xbox Live Rewards

    Hello Zt3Ph3N,

    There is currently an internal issue with the data stored for your account which is preventing a deposit. Our deposit process cannot correctly determine the primary billable account to deposit into for your Microsoft Account, and thus aborts the process.

    If Xbox Live Rewards is unable to deposit into your account for some reason, as long as you have not opted out to make the transition to Microsoft Rewards, any undeposited Xbox Live Rewards Credits and unredeemed MyVIP Gems will be automatically converted
    to Microsoft Rewards points and be added to your Microsoft Rewards account to redeem for whatever you choose from the Microsoft Rewards catalog.
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Xbox rewards wont deposit to account.

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