Xbox rewards to Microsoft rewards

TheWifesGoneOut · Jul 5, 2018

I had some Xbox reward points in my rewards account (not loads admittedly) and signed up for Microsoft rewards prior to the switch over I read on the rewards website all points will be transferred from Xbox to microsoft rewards by the end of June but I
still don't have them in my account, any ideas as to why not?

:)

RarefiedDart746 · Jul 5, 2018

xbox reward vai acabar / xbox reward will end

xbox reward to be replaced by microsoft reward / xbox reward vai ser substituida pela microsoft reward

XBLRewards8 · Jul 5, 2018

Migration to Microsoft Rewards

Hello imzenumberuno,

The transition to Microsoft Rewards from Xbox Live Rewards will only affect specific Xbox Live Rewards regions, where they will be transitioned to Microsoft Rewards. As a US member, you already have access to Microsoft Rewards, for example.

Smwutches · Jul 5, 2018

Any rewards credits you had would be deposited into your Microsoft account balance as currency unless there is an issue depositing into your account. Then they would be added as Microsoft points. You'll want to check
Sign in to your Microsoft account to see if it shows any deposits. It would be listed in your refunds.

Reidlos88

It was for xbox rewards though. I redeemed my xbox rewards points for microsoft credit so it is for xbox rewards not microsoft rewards.

Smwutches

What is? If you mean the Rewards program, you're thinking of Microsoft Rewards. That's a different program from the Xbox Rewards program. Xbox Rewards was run by a third party and ran at the same time as the Microsoft Rewards program for a while. Microsoft eventually shut down the Xbox Rewards program and opened the Microsoft Rewards program to more countries.

Smwutches

I thought it was the other way around that xbox rewards was turning into Microsoft rewards.

Na, what we using here are called "Live" rewards, the other one is called Xbox rewards/Microsoft rewards(what we bout to switch to).

Actually this is the Xbox Live Rewards program. What it is being switched to is Microsoft Rewards. There is no Live Rewards.

Smwutches

That is an image from the Microsoft Rewards app, not the Xbox Rewards program. So it's a Microsoft Rewards offer. You will need to contact customer support for the Microsoft Rewards program again as Xbox Rewards support will not be able to assist.

UnpopularCord6

Microsoft rewards told me to talk to xboz rewards but i cant sice xbox rewards is now part of Microsoft rewards

Xbox rewards to Microsoft rewards