Xbox Rewards says to update my billing but it is correct - Not getting my rewards

Hello Malkill Basdain,

There is currently an internal issue with the data stored for your account which is preventing a deposit. Our deposit process cannot correctly determine the primary billable account to deposit into for your Microsoft Account, and thus aborts the process.
This is an issue that we are working on resolving with another team. At the moment, we have not received a estimate on when this problem will be resolved. To be clear, this is a data issue, and not the result of any faulty user input. The prompt asking you
to update your information is a symptom of this error, and adjusting your information will, in most cases, not resolve this issue. We apologize for the inconvenience.

Hello Nucleus Nezz,

The error preventing your deposit from occurring is being caused by an issue with how a database is communicating information. Since we are not correctly receiving database information, adjusting your information will not resolve this issue. We rely on this
database to provide directions on where to place your deposit. When we ask this database on where you would like your deposit, it does not provide these directions. Our deposit then aborts, as without knowing which billable account is the correct one, your
deposit could be placed in an unreachable account. Unfortunately, we do not have access to this database, so we must rely on another team to provide a resolution for this issue. We apologize for the inconvenience.

Hello Straw Dog,

After reviewing your account, it appears that you are currently being affected by a known database issue which is interfering with the information on your account. What is happening is that your billable account information is being incorrectly communicated
to our servers. Since this data is necessary to determine where to place your deposit, the process is aborted. This missing information is also why our system is incorrectly asking you to update your data. Since this issue is currently being caused by a
database not under our control, we have escalated the problem, and it is currently being worked on by another team. At the current point in time, they have not yet provided us with an approximate solution date. We apologize for the inconvenience, and ask for
your patience while our other team works on a solution.

Owen is correct. That's how rewards deposits are listed on the billing site.

No where did you say you had requested a deposit.

My answer is not my opinion & is 100% correct.

You can continue to post here in a rude manner if you want but it will not get you anywhere.

I've given you the link to the correct forum for xbox live rewards.