Xbox rewards points not showing on my account

Hi there,

Your account points, are they Xbox Rewards credits (rewards.xbox.com), or are the Microsoft Rewards (formerly called Bing Rewards) points?

For Xbox Rewards credits have you requested a deposit already on rewards.xbox.com? Keep in mind deposits are done by the 15th and 30th of the month. If you requested a deposit, did it give you a specific date?

If they are Microsoft Reward points (Bing rewards) Microsoft.com/rewards, you have to redeem them for one of the options though that site.

They are two separate programs with two different redemption options. Microsoft Rewards won't show on Xbox Rewards same as Xbox Rewards credits won't show in your Microsoft Rewards page.

Hi there,

Your account points, are they Xbox Rewards credits (rewards.xbox.com), or are the Microsoft Rewards (formerly called Bing Rewards) points?

For Xbox Rewards credits have you requested a deposit already on rewards.xbox.com? Keep in mind deposits are done by the 15th and 30th of the month. If you requested a deposit, did it give you a specific date?

If they are Microsoft Reward points (Bing rewards) Microsoft.com/rewards, you have to redeem them for one of the options though that site.

They are two separate programs with two different redemption options. Microsoft Rewards won't show on Xbox Rewards same as Xbox Rewards credits won't show in your Microsoft Rewards page.

Hello ARISTEIA

I logged into the Xbox LIVE Rewards website and my points balance seems wrong. What should I do?

A. First, remember that these are Rewards Points that have been earned through Xbox LIVE Rewards. This total does not include any Microsoft Points that have been purchased under your Xbox LIVE account. Don't worry, you can spend Reward Points just like the
rest of your Microsoft Points.

Secondly, don't forget that Rewards Points are deposited into your Xbox LIVE account twice per month. Check the Rewards Points Pending section of the MyRewards page to make sure you don't have any pending transactions, which will not yet show up in your Total
Rewards Points Awarded. Rewards Points do show in your
Microsoft Billing Points activity area along with points you've purchased or redeemed. You can look for your deposits there as well.

For general program questions check out the Xbox LIVE Rewards forums page.

http://forums.xbox.com/xbox_forums/xbox_rewards_support/f/29.aspx

No the signup for xbox rewards was done on xbox dashboard from 2 seperate xboxes the surveys was done on the xbox rewards webpage and the automatic xbox gold renewal is done on its own but we suppose to get 10 points for each month as i said only my account
has the problems with no points showing up for the 800 bonus sign up

From the FAQ:

Secondly, don't forget that Rewards Points are deposited into your Xbox LIVE account once per month. Check the Rewards Points Pending section of the MyRewards page to make sure you don't have any pending transactions, which will not yet show up in your
Total Rewards Points Awarded.